Production & Operations Management 87

According to the National Patient Safety Foundation, about 440,000 deaths from hospital mistakes are expected in 2018. These mistakes are preventable, but the number of deaths has been increasing fo……続きを見る

Vulnerability management (VM) has been around for millennia. Cities, tribes, nations, and corporations have all employed its principles. The operational and engineering successes of any organization……続きを見る

This book provides an insight of relevant case studies and updated practices in “Pharmaceutical Supply Chains” (PharmSC) while addressing the most relevant topics within the COST Action “Medicines S……続きを見る

稽核之前總是總是十分緊張，內心忐忑不安。終於可以不要這麼緊張，放下心中的大石了。 稽核人員所開出的不符合事項，都已經做好分門別類， 按照相關部門做好分類， 各部門主管， 還有中間幹部，還有新進人員等，都……続きを見る

This work examines the evolution and rationale of the ISO 9000 series of standards, their structure, interpretation and relationship to other quality systems. Theory and applications are provided, a……続きを見る

In the post-liberalization period, India has slowly but steadily tried to foster innovation to improve competitive efficiency of Indian manufacturing and thus boost global competitiveness of the ind……続きを見る

This book provides construction professionals, designers, contractors and quality auditors involved in construction projects with the auditing skills and processes required to improve construction q……続きを見る

Co-production occurs when citizens actively participate in the design and delivery of public services. The concept and its practice are of increasing interest among policymakers, public service mana……続きを見る

This volume provides the understanding and the means needed to achieve complete systematic quality control of goods and services in any type of organisation. It also shows how to meet or exceed clie……続きを見る

Mit dem Lehrbuch wird ein grundlegendes Verständnis für die Inhalte und Methoden des (umfassenden) Qualitätsmanagements und ihren Anwendungsbezug im Gesundheitswesen vermittelt. Ausgehend von der Vi……続きを見る

Understanding Process Capability for Six Sigma, knowing how to calculate Process Capability, selecting the right Process Capability metrics, and understanding the differences between them has never ……続きを見る

In How to Make Things Happen, we learnt that knowledge is the fundamental driver of service efficiency. In this new book, the author follows four very different companies in the finance, gas and tou……続きを見る

Recognized as an "Optional" title by Choice for their January 2021 issue. Choice is a publishing unit at the Association of College & Research Libraries (ACR&L), a division of the American Library A……続きを見る

"A valuable, practical guide for navigating through ICT turbulence and dynamics. A lighthouse for the human side of ICT." Erik van de Loo, Director Executive Masters in Change, INSEAD Professor of O……続きを見る

Business success hinges on successfully creating products with the right features. You must correctly analyze the needs of the customer and match these needs with your resources to not only produce ……続きを見る

Production Planning and Control draws on practitioner experiences on the shop floor, covering everything a manufacturing or industrial engineer needs to know on the topic. It provides basic knowledg……続きを見る

Winner of a Shingo Research and Professional Publication AwardInformation Technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain qu……続きを見る

Technology and organizations co-evolve, as is illustrated by the growth of information and communication technology (ICT) and global software engineering (GSE). Technology has enabled the developmen……続きを見る

The origin of this book is the compelling evidence that a high proportion of machinery-related deaths and injuries are attributable to genuine and serious risks originating within machine design and……続きを見る

The offsite and modular market is continuing to grow. This book builds on the success of a number of initiatives, including formative findings from literature, research and development and practice-……続きを見る

This book goes beyond searching for Muda by Gemba walk; the aim is to industrialize the office environment in view of the new digitalization challenge by applying the same principles of Lean industr……続きを見る

Providing a framework to guide software professionals through the many aspects of development, Building Software: A Practitioner's Guide shows how to master systems development and manage many of th……続きを見る

Book of the Month Award---Industrial Engineering Magazine Whatever your business, getting the work done on time can make or break your organization. The faster the world moves, the more this becomes……続きを見る

Most companies are continuously trying to reduce their supply-chain costs, time to market, and inventory. Optimizing Your Supply-Chain Performance: How to Assess and Improve Your Company’s Strategy ……続きを見る

Training and certification for Seafarers has been founded on technical aspects, but maybe the most important thing to do aboard a ship is dealing with people. This book, written with seamen in mind,……続きを見る

"The decades of experience-based wisdom that Graupp, Steward and Parsons share will set you on a new path to a more joyful organization and the tangible results it will produce." Rich Sheridan, CEO,……続きを見る

Strategy, risk management and project management are often considered separately by those applying their principlesーbut at their most effective, all are dependent upon each other for success. Enlig……続きを見る

For more than 60 years, a few organizations have followed what is known as the "Scanlon Plan" for employee engagement. Some early benefits were achieved and employee satisfaction was high in these c……続きを見る

Strategic planning is the starting point for projects and often the primary reason for a project’s success or failure. Project leaders and project-orientated organisations need to understand strateg……続きを見る

The increasing adoption of Business Process Management (BPM) has inspired pioneering software architects and developers to effectively leverage BPM-based software and process-centric architecture (P……続きを見る