C - Customer Service 1

Artificial intelligence is no longer a futuristic conceptーit's already reshaping the way businesses interact with their customers. The AI-Driven Customer: How Smart Tech is Changing Service Forever……続きを見る

Understand the Keys to Client Acquisition and Lasting Relationships Making powerful connections with a prospective client, so they engage and stay with you is increasingly difficult. C. Richard Weyl……続きを見る

A USA Today Bestseller In a world where consumers expect moreーinstantly and seamlesslyーpersonalization is a strategic imperative. Consumers want personalized experiences, but few companies are ris……続きを見る

Unlock Your Financial Future with Proven Strategies! Business and Money Blueprints is your ultimate guide to mastering the art of wealth creation. Whether you're an aspiring entrepreneur or a season……続きを見る

Understand the Keys to Client Acquisition and Lasting Relationships Making powerful connections with a prospective client, so they engage and stay with you is increasingly difficult. C. Richard Weyl……続きを見る

In "Navigating the World of Offline and Online Shopping", we embark on a comprehensive journey through the ever-evolving realm of consumerism. This book is your ultimate guide to understanding the i……続きを見る

Almost every business leader admits that too often, they have a great year on the top line, but too little to show on the bottom line. And when they can’t or won’t take on more debt, they stay stall……続きを見る

From the author who brought you Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization, National Customer Service Association President and CEO C……続きを見る

Enfin, un guide pour implanter et gérer la distribution en multicanal Toutes entreprises privées et organisations publiques se doivent d’utiliser le multicanal pour offrir leurs produits et leurs se……続きを見る

Virtually all of the large corporations I’ve worked with have each spent millions of dollars ($US) installing customised sales systems and account management processes. This booklet will give you a ……続きを見る

Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuro……続きを見る

A proven working model of healthcare IT as a transformative clinical and business engineーfrom one of the world’s leading healthcare organizations Exciting new technology is revolutionizing healthca……続きを見る

This book puts the commoditization phenomenon under the microscope, laying out an economic analysis, followed by solutions and strategic recommendations. Using concrete examples this book will help ……続きを見る

"Nobody understands the science of excellence like David Crouch." - Stephen M.R. Covey Creating excellence is an applied science. Drawing upon the experience of successful teams and their leaders, "……続きを見る

The Business Owner’s Playbook is a comprehensive guide on how to have success and long jeopardy in your industry. Some things you can expect to learn are: How to make your work load easier. How to ……続きを見る

What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization’s enduring success than a solid, well-planned and executed customer service s……続きを見る

First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstand……続きを見る

Combining the latest branding research with a diverse range of powerful case examples, this book reveals the cutting edge techniques of value co-creation, personalisation and customer engagement emp……続きを見る

Learn the secrets professionals use to dramatically increase their client base by learning how to replace scattershot marketing and networking efforts with proven, targeted tactics. Knowing where to……続きを見る

Vuoi creare un mercato per la tua attività? Ecco il libro che fa per te. Noi di Italian Business Design ti offriamo un modo semplice e diretto per scoprire alcune innovative strategie e tattiche per……続きを見る

This book is your ultimate guide to building a home based business centered around flipping cars on a full or part time basis. Here you're going to learn the basics of used car valuations and market……続きを見る

A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar fu……続きを見る

Fish! told the story of a fictional company which transformed itself by applying lessons learned from Seattles famous Pike Place Fish market. Now, with Fish! Tales, readers can learn how real-life b……続きを見る

There's a new FISH! in the pond! Here's a brilliant parable for everyone who wants to lead a fuller, happier life illions of business people have already used the bestselling FISH! books to improve ……続きを見る

This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments – and make the wor……続きを見る