C - Total Quality Management 1

This single-source reference provides practical guidance for the quality auditing of a chemical or biological testing laboratory-helping to develop or improve quality control and quality assurance p……続きを見る

Americans are bombarded with statistical data each and every day, and healthcare professionals are no exception. All segments of healthcare rely on data provided by insurance companies, consultants,……続きを見る

Quality Control for Behavior Analysts helps practitioners apply concepts of quality planning, control, and improvement to implement high-quality behavioral interventions that maximize care value thr……続きを見る

Root Cause Analysis, or RCA, "What is it?" Everyone uses the term, but everyone does it differently. How can we have any uniformity in our approach, much less accurately compare our results, if we’r……続きを見る

A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teór……続きを見る

The purpose of this book is to help you put already-existing performance criteria in a context of your organizational system and assist you in using the criteria to assess problems in your organizat……続きを見る

This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected he……続きを見る

This text is a companion manual, presenting techniques to facilitate a continuous improvement effort designed to banish complacency from an organization. It presents instructional directions to enab……続きを見る

Brothers Dick and Maurice MacDonald came as close as they could to living the American Dream, without making it. Instead a guy named Ray Kroc did it with the company they had founded. It happened be……続きを見る

Her husband had everything: wealth, privilege, position, and a royal title. Yet instead of him, Princess Diana won over the whole world. Why? She understood the Law of Influence. 続きを見る

Why are the Dallas Cowboys, once revered as "America's Team," now so often reviled and the subject of controversy? The Law of Magnetism makes it clear. 続きを見る

Capitalize on the principles of psychology to develop more effective leadership!Whether you work in a smokestack industry, the service sector, or a high-tech information-based business, the basic pr……続きを見る

John C. Maxwell, el experto en liderazgo, conferenciante y autor internacionalmente reconocido, ha tomado este éxito de ventas de un millón de ejemplares y lo ha hecho aún mejor. Si nunca ha leído L……続きを見る

Kick Down the Door of Complacency provides a new solution to an old problem: how to persuade and teach managers to enact Continuous Improvement. The book is a story of a CEO who persuades his direct……続きを見る

The odds were stacked against her in just about every possible way, but thousands and thousands of people called her their leader. Why? Because they could not escape the power of the Law of Respect. 続きを見る

John already used time management to the fullest, but he wanted to accomplish more. His priorities were already leveraged to the hilt, and there were no more minutes in a day! How did he go to a new……続きを見る

Jack Welch took a company that was already flying high and rocketed it into the stratosphere. What did he use as the launching pad? The Law of Priorities, of course. 続きを見る

He was one of the nation's most vocal critics on government interference in business. So why did Lee Iacocca go before Congress with his hat in his hand for loan guarantees? He did it because he und……続きを見る

Using a fail-safe compass, Scott led his team of adventurers to the end of the earth and to inglorious deaths. They would have lived if only he, their leader, had known the Law of Navigation. 続きを見る

The first time Judy Estrim started up a company, it took her six months to find the money. The second time it took her about six minutes. What made the difference? The Law of Buy-In. 続きを見る

Jaime Escalante has been called the best teacher in America. But his teaching ability is only half the story. His and Garfield High School's success came because of the Law of the Big Mo. 続きを見る

Elizabeth Dole has mastered it. If husband Bob had done the same, he might have become the forty-third president of the United States. It's called the Law of Connection. 続きを見る

Theodore Roosevelt helped create a world power, won a Nobel Peace Prize, and became president of the United States. But today you wouldn't even know his name if he hadn't known the Law of Process. 続きを見る

Easy Company withstood the German Advance at the Battle of the Bulge and dashed Hitler's last hope for stopping the Allies' advance. They were able to do it because their leaders embaraced the Law o……続きを見る

It got him elected president of the United States. It also cost him the presidency. What is it? Something that may stand between you and your ability to lead effectively. It's called the Law of Timi……続きを見る

What kind of a Fortune 500 CEO works on a folding table, answers his own phone, visits hourly employees as often as possible, and is criticized by Wall Street for being too good to his employees? Th……続きを見る

If only Robert McNamara had known the Law of Solid Ground, the War in Vietnam, and everything that happened at home because of it, might have turned out differently. 続きを見る

How did a man in a developing country take his organization from 700 people to more than 14,000 in only seven years? He did it using leader's math. That's the secret of the Law of Explosive Growth. 続きを見る

When many companies lose their CEO, they go into a tailspin. But when Roberto Goizueta died, Coca-Cola didn't even hiccup. Why? Before his death, Goizueta lived by the Law of Legacy. 続きを見る

Henry Ford is considered an icon of American business for revolutionizing the automobile industry. So what caused him to stumble so badly that his son feared Ford Motor Company would go out of busin……続きを見る