PETERS - Business Communication 1

An engaging guide on how to develop and hone your professional communication and influencing skills in the digital age In a world where human interactions and behaviour are more pivotal than ever to……続きを見る

We’ve heard it before, in some form or another: It’s nothing personal, it’s just business. While they claim it is meant to be reassuring, this phrase couldn’t be further from the truth. It’s a lie a……続きを見る

"The Real Deal" Seth Godin, New York Times bestselling author of Linchpin "I'd rather hire someone who has studied [Peters'] writings than someone who has an MBA" Matthew Kelly, CEO of Floyd Consult……続きを見る

Building Connections: Practical Ways Financial Professionals Can Build Relationships and Communicate with Clients is your essential guide to creating stronger, more successful client relationships i……続きを見る

This book is a self-study course on ADVANCED ENGLISH SPEAKING SKILLS. Grammar and basic pronunciation are needed. Students should be at a minimum intermediate or advanced level. Speaking fluent Engl……続きを見る

In der digitalisierten und globalen Ökonomie des 21. Jahrhunderts bildet Kommunikation eine Schlüsselkompetenz. Dieses interdisziplinäre Lehrbuch verbindet die vielen Spielarten der Kommunikationspr……続きを見る

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Proven customer engagement approaches for winning in the most important moments driving profitability and growthーcustomer retention and expansion Industry analysts report that up 70-80% of business……続きを見る

Ever wonder why some individuals effortlessly command attention and influence, while others struggle to be heard? The answer lies in mastering the art of communication. No one wants to be misunderst……続きを見る

The problem with customer service is that it is often made out to be more complicated than it really is. Customer service should address the interests of both the business and the customer but this ……続きを見る

El «mejor libro de negocios de todos los tiempos», basado en un estudio de las empresas mejores administradas de Estados Unidos de una gran variedad de sectores empresariales, este libro describe oc……続きを見る

No two people are exactly the same and if you try and use the same approach with everyone you will not be successful! Learn how to quickly discover the best way to approach any kind of customer so t……続きを見る

Being a great manager is not easy for most people. They struggle with all the different responsibilities and having to manage many people all with different personalities and skill levels. "26 Ways ……続きを見る

The telephone can be your greatest friend or your worst enemy. It all depends on how you use it! You would be surprised at the number of times the telephone either makes or breaks the customer relat……続きを見る

Customer Service Skills are among the most sought after skills in the world today. Known to make people more productive and businesses more successful, people with these skills are often more secure……続きを見る

While organisations become more and more global, they also become more and more dispersed and virtual. This challenges the sense of a shared organisational identity and the ability of employees to c……続きを見る

An engaging guide on how to develop and hone your professional communication and influencing skills in the digital age In a world where human interactions and behaviour are more pivotal than ever to……続きを見る

Fast jeder hat Erfahrungen mit Siri, Alexa oder anderen Chatbots. Doch was geschieht, wenn ein Mensch einen Chatbot in einen Dialog über Philosophie verwickelt? Kann man mit künstlichen Intelligenze……続きを見る

Investing is the most efficient tool for building wealth, but it is not only for the wealthy. Learn how to start investing today! So you've decided to learn to invest. Congratulations! A lot of us h……続きを見る

Make a lasting impact by launching new initiatives, inspiring others, and championing innovative approaches with this from-the-trenches guide by trusted executive mentor, entrepreneur, and leadershi……続きを見る

The Procurement Compendium is a collection of short articles relating to procurement and supply chain management, first published online via Spend Matters and Public Spend Forum websites. They aim t……続きを見る

Hvem kender ikke oplevelsen af at stå forundret og frustreret tilbage efter en rådgivning? Dit input var fagligt vigtigt, men hvad var det, der gjorde, at kunden ikke virkede engageret og måske hell……続きを見る

There is much more to being a good manager than hiring and managing employees. Managers are often pulled in many directions at the same time and their ability to handle everything properly and effic……続きを見る

7 simple steps to help you find your perfect job Kickstart your job applications and get the job you want. If you’re new to the job market, back for a restart, or want a change of scene, we’ll help ……続きを見る