Who is the most important employee in a company? The CEO? The CFO? No. The most important employee is the customer service representative.
Customer service reps are the face of your company. They ar……続きを見る
The importance of effective communication in the workplace cannot be understated. Verbal and non-verbal communication are critical skills in every successful workplaceーat the team and employee leve……続きを見る
**NATIONAL BESTSELLER
Navigate the modern world of work to find the job you've been dreaming about and thrive**
What Lights You Up? Illuminate Your Path and Take the Next Big Step in Your Career tak……続きを見る
You’ve probably heard people sing the praises of mindfulness in all areasーhealth, work, relationships. But how does mindfulness apply to leadership?
This book, from the experts at Pryor Learning, t……続きを見る
The Chaos Theory of Careers outlines the application of chaos theory to the field of career development. It draws together and extends the work that the authors have been doing over the last 8 to 10……続きを見る
A Guide to Becoming a Content Creator." In today's digital age, content creation has become more than just a hobby; it's a legitimate career path that offers endless opportunities for self-expressio……続きを見る
著者:Henry Oliver
出版社: John Murray Press
発売日: 2024年05月09日
*"*Henry Oliver is a rare talent: smart, funny and insightful. SECOND ACT showcases his wide reading, deep understanding and playful prose style. Read this book to discover why it's never too late f……続きを見る
Improve communication, engagement, and culture with active listening.
When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizat……続きを見る
In this comprehensive text, three expert authors present actionable advice in an easy-to-read format for line and HR managers who wish to employ sound management practices that are effective but req……続きを見る
Competition to join the fire service is fierce, with 40 applicants for every position, candidates are struggling to earn one of the few places available. If you want to get ahead of the crowd and re……続きを見る
著者:David R York
出版社: Koehler Books
発売日: 2022年06月06日
We live in a world that tells us how to live, what matters (and what doesn't), and how to get what it says we want. These impersonal, external forces push us around and leave us off-balance, confuse……続きを見る
When it comes to estate planning and the effective transfer of wealth, most discussions involving the terms wealth and money use those terms interchangeably. Although the two are not the same, most ……続きを見る
Developed from a study commissioned by the European Capital Markets Institute, this book examines the impact of private equity and capital markets on the development of small and medium sized enterp……続きを見る
著者:Henry O. Onukwuba
出版社: Springer International Publishing
発売日: 2018年07月12日
Focusing on Lagos Business School (LBS) in Nigeria, this book explores the impact of strong alumni leadership on university excellence in Africa. Strong leadership is crucial to the success of educa……続きを見る
A transformative system that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success.
There’s a learning curve ……続きを見る
Based on a review of the literature and several in-depth case studies, this book suggests a strategy-as-practice framework for succession and explores leadership logic, trust and followership. This ……続きを見る