Une méthodologie simple et efficace accessible à tous les lecteurs, grâce à laquelle les leviers de la performance commerciale tels que génération de contacts, taux de conversion, fidélisation, pani……続きを見る
Customer service is a critical aspect of any business. In an increasingly competitive and digital environment, the quality of customer service has become even more important for customer loyalty and……続きを見る
El servicio al cliente es un aspecto crítico de cualquier negocio. En un entorno cada vez más competitivo y digital, la calidad del servicio al cliente se ha vuelto aún más importante para la lealta……続きを見る
Native advertising: paid-for media that looks and behaves like the content around it. It affects us all. If you own a smartphone, use social media or read content online, you will have been exposed ……続きを見る
DISTINGUISHED FAVORITE: NYC Big Book Award 2021 - Marketing & PR
Many organizations and leaders struggle to respond effectively to fast-evolving customer expectations driven by innovations in produc……続きを見る
A fresh look into understanding your prospective customer's buying decisions to influence them and win more business
Building on the groundbreaking success of the first edition, this newly revised a……続きを見る
La obra en cuestión explora de manera detallada la importancia del servicio al cliente en cualquier negocio, especialmente en el contexto actual, en el que los clientes tienen acceso a más informaci……続きを見る
The work in question explores in detail the importance of customer service in any business, especially in the current context where customers have access to more information and options than ever be……続きを見る
Dinero, la palabra mágica. El dinero lleva varias connotaciones, y en efecto, ya Robert T. Kiyosaki, cuando habló en Padre Rico Padre Pobre, sobre las carencias y razonamientos, así como los puntos ……続きを見る
In "Make Them Say Wow!" author Roosevelt J. Myers provides businesses like yours with one of the most powerful secrets to increasing revenue, experiencing growth, and finding lasting success and tha……続きを見る
A melhor propaganda é feita por clientes satisfeitos!
Philip Kotler
Atendimento ao cliente continua sendo um assunto muito importante para as empresas.
Escrever um livro é sempre um grande desafio p……続きを見る
Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst custom……続きを見る
In Cleveland's Primer to become a great leader, he makes it clear that WTF doesn't stand for Win The future.
Compelling cases are made for why:
Execution eats Strategy for Breakfast. There is a rea……続きを見る
A partir de un estudio del régimen jurídico de la responsabilidad penal de las personas jurídicas, se realiza un breve análisis de las principales novedades de esta figura desde la Ley Orgánica 1/20……続きを見る
