Management 99

Heritage Marketing is a new and clearly written textbook that systematically addresses the principles of marketing as applied to the heritage sector. The 'heritage industry' and its growing importan……続きを見る

It is widely accepted that management concepts such as strategic management, human resource management and management development have a well-defined body of knowledge designed to inform management ……続きを見る

How the world's most powerful media mogul really thinks The third book in Portfolio's new series looks at Rupert Murdoch, the controversial chairman and CEO of News Corp. He is the subject of endles……続きを見る

Controller sind in Deutschland derzeit einem hohen Veränderungsdruck ausgesetzt. Vielfältige neue Erkenntnisse und Sichtweisen der Wissenschaft und Forschung können dabei helfen, besser zu verstehen……続きを見る

Securing the Smart Grid discusses the features of the smart grid, particularly its strengths and weaknesses, to better understand threats and attacks, and to prevent insecure deployments of smart gr……続きを見る

A powerful, behavioral-based approach to closing sales Called dimensional selling, the Q4 model evaluates customers' specific behavioral patterns. It enables sales professionals to tailor presentati……続きを見る

The revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven S……続きを見る

Following the footsteps of the first edition, the second edition of Business Intelligence is a full overview of what comprises business intelligence. It is intended to provide an introduction to the……続きを見る

New Contacts, Greater Success, and Bigger Business The key to unlimited opportunities for your business starts with Smart Networking. This is the essential guidebook for building business relationsh……続きを見る

Managers in social work and social care contexts are required to manage a wide range of projects: long-term and short-term, on large and small scales, in partnership with other agencies, and coverin……続きを見る

Social work and social care managers often find themselves in management positions without having had any formal management training, yet skills and knowledge specific to social care settings are es……続きを見る

Forming part of the Understanding Organizational Change series, Managing Organizational Change in Public Services focuses on the organizational dimension of change management in public services. Co……続きを見る

Person-centred thinking and planning are approaches that enable people using social care and health services to plan their future, and use a personal budget to commission personalised services. Crea……続きを見る

The primary goal of the Service Desk is to support the agreed IT service provision by ensuring the accessibility and availability of the IT-organization and by performing various supporting activiti……続きを見る

Within you will discover how: • Customers fundamentally only ask four questions: Do I trust you? What value do you bring to the table? Are you the right person/organisation to do business with? How……続きを見る

This is a hands-on reference guide for the maintenance or reliability engineer and plant manager. As the third volume in the “Life Cycle Engineering series, this book takes the guiding principles o……続きを見る

Strategic Marketing Planning concentrates on the critical planning aspects that are of vital importance to practitioners and students alike. It has a clear structure that offers a digest of the five……続きを見る

Working in a stressful environment not only increases the risk of physical illness or distress, but also increases the likelihood of workplace accidents. While legislation provides some guidelines f……続きを見る

Wir sind heute wesentlich kommunistischer als früher: Wir teilen! Dank Social Media werden alle zum Ich-Sender, recherchieren nicht immer so wie sie es sollten und teilen gnadenlos bis der Arzt bzw.……続きを見る

Creativity is the emergence of something novel and appropriate, from a person, a group, a society. A creative idea or product must be novel. Yet, novelty is not enough (a novel idea may be ridiculou……続きを見る

Managing Information Security offers focused coverage of how to protect mission critical systems, how to deploy security management systems, IT security, ID management, intrusion detection and preve……続きを見る

Don't be confused by chemistry. Master this science with practice, practice, practice! Practice Makes Perfect: chemistry is a comprehensive guide and workbook that covers all the basics of chemistry……続きを見る

Entrepreneurs Brief Guide - How to Go the Extra Mile to Become a Better Leader There are a lot of skills a successful leader requires, and effective information gathering is one of the most basic an……続きを見る

"This is a great book and a must-read for anyone who wants tounderstand the young people who are now or will soon join the workforce. It'sone of the most useful value-added books about the Millennia……続きを見る

It was fall and the late summer rains had produced an overly-abundant grape harvest. Such a large harvest was driving down grape prices but, since volumes were up, the grape producers would probably……続きを見る

A brilliant, not-to-be missed account of the reasons why management thinks the way it doesーand why they are flawed. If CEOS, consultants, top managers, and other financial wizards are so smart, how……続きを見る

Powerful self-awareness activities and real-life case studies make this new information fascinating, practical, and easy to apply to the workplace. Seeing the world through the eyes of a person from……続きを見る

Just graduated from school? Just entering the job market? Or maybe you've finally found a position where you REALLY want to succeed? Wish you had some magic way to maximize your performance out ther……続きを見る

Public sector bureaucracies have been subjected to harsh criticism. One solution which has been widely adopted over the past two decades has been to 'unbundle government' - that is to break down mon……続きを見る

Join the new breed of leaders.... become a "Potentialiser" POTENTIALISER - po·ten·ti·a·li·ser Meaning: Releaser of amazingness in others Your team have more potential than you realise and the c……続きを見る