Production & Operations Management 93

In the business world, especially in manufacturing or quality management, the term Six Sigma usually refers to a set of tools and methodologies developed by Motorola to improve processes by eliminat……続きを見る

Faced with numerous challenges, from globalism to economic turbulence, organizations need an Human Resources function that can lead from the front. The process of transforming HR is complex (and rar……続きを見る

For many years now, both private and public sector organizations have been dealing with the challenge of how best to improve corporate performance. HR has not escaped this scrutiny. The very same bu……続きを見る

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands a……続きを見る

This book captures a range of important developments that have occurred in Information Systems over the last forty years, with a particular focus on India and the developing world. Over this time, I……続きを見る

Knowledge Intensive Business Services (KIBS) are becoming more and more relevant both for their innovative content and as innovation boosters for manufacturing firms and, with this scenario in mind,……続きを見る

This book enhances learning about complex project management principles and practices through the introduction and discussion of a portfolio of tools presented as an evolving toolbox. Throughout the……続きを見る

If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get a……続きを見る

Systems Thinking for a Turbulent World will help practitioners in any field of change engage more effectively in transformative innovation. Such innovation addresses the paradigm shift needed to mee……続きを見る

This book provides a clear, easy to digest overview of Quality Management Systems (QMS). Critically, it offers the reader an explanation of the International Standards Organization’s (ISO) requireme……続きを見る

This short textbook consolidates all the key aspects of operations management into a concise and easily accessible reference tool. Comprising the management of creating goods and delivering services……続きを見る

This book gives the reader an inside look at creating a new healthcare service using practical examples and scenarios one would face if doing it themselves. This workbook is a follow-up to the recen……続きを見る

Is your college or university struggling with how to adapt to budget cuts, changing student needs, technology, or regulatory changes? Do you have a program or staff assigned to help coordinate chang……続きを見る

Public Service Information Technology explains how all areas of IT management work together. Building a computer-based information system is like constructing a house; different disciplines are empl……続きを見る

Pressure from consultants, insurers, trainers or those supporting National & International Standards seem to create the feeling that somehow you haven’t done enough to ensure people are safe yet. Of……続きを見る

Understanding the concept of Control Charts for Six Sigma, knowing how to create Control Charts, understanding the various types of Control Charts and the differences between them has never been eas……続きを見る

Logistics: Principles & Practice is a general introduction to the subject. This specialized field is fast moving – fulfilling orders on time is of crucial importance in the modern age of internet ec……続きを見る

Management models: many students will come across them in their studies, yet it is only when actually working with them that the function and benefit of management models are revealed. 101 Managemen……続きを見る

Practitioners operate in a necessary reality. We work in a space where project performance is above theory or methodology. In the best environments, delivery and an affirmative culture are what matt……続きを見る

Shingo Prize-winning author Steve Bell and other thought leaders show you how guiding you to more effectively align people and purpose, promote enterprise agility, and leverage transformative IT cap……続きを見る

A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teór……続きを見る

This book Project Management is to facilitate the successful completion of projects. For this reason it puts particular emphasis on the importance of careful preparation and strategic co-operation w……続きを見る

This handbook begins with the history of Supply Chain (SC) Engineering, it goes on to explain how the SC is connected today, and rounds out with future trends. The overall merit of the book is that ……続きを見る

Email productivity has gradually become one of the leading areas of research in human-computer interaction due to increasing email users. With the rapid advancement in the field of communication, em……続きを見る

At an early stage of the development, the design teams should ask questions such as, "How reliable will my product be?" "How reliable should my product be?" And, "How frequently does the product nee……続きを見る

Logistics is a part of the supply chain management which strategies, executes and manages the storage and flow of products and goods between two points. The first point is the origin of the goods or……続きを見る

This book covers advancements across business domains in knowledge and information management. It presents research trends in the fields of management, innovation, and technology, and is composed of……続きを見る

Understand the fundamentals of economic productivity This book is a practical and accessible guide to understanding diminishing returns, providing you with the essential information and saving time.……続きを見る

Management: An Evidence-Based Approach provides an introduction to the broad field of management and organization. Throughout the book the theory of management is related to everyday situations. The……続きを見る

This book is a comprehensive and practical guide to the core skills, activities, and behaviors that are required of product managers in modern technology companies. Product management is one of the ……続きを見る