This book presents a general conceptual framework to translate principles of system science and engineering to service design. Services are co-created immaterial, heterogeneous, and perishable state……続きを見る
著者:Janet Amber
出版社: Personal Growth
発売日: 2018年08月25日
Thank you for your interest in this booklet. The "The Basics" series, is a series of booklets designed to help you get the basics or foundations about a subject. Time is one of our most precious res……続きを見る
'Every business leader should read it immediately' Emma Gannon, author of The Multi-Hyphen Method
'A book that made my brain fizz' Bruce Daisley, VP EMEA, Twitter
We are about to enter an Age of Cre……続きを見る
Successful Supervision offers practical suggestions and hands-on advice on
the basics of supervision
motivating employees
getting things done
communicating supportively
organizing staff
building a ……続きを見る
著者:Kimberly Peters
出版社: The Customer Service Training Institute
発売日: 2020年01月12日
What do you do when problems occur? How do you respond to difficult or negative situations?
The way we respond to problems or negative situations can mean the difference between losing a valuable cu……続きを見る
著者:Kimberly Peters
出版社: The Customer Service Training Institute
発売日: 2020年01月12日
No two people are exactly the same and if you try and use the same approach with everyone you will not be successful! Learn how to quickly discover the best way to approach any kind of customer so t……続きを見る
Conflict is a part of life and it often plays a major role in business as well. No matter how hard you might try, you will never eliminate all conflict.
But conflict in itself is not always bad. In ……続きを見る
This book, "Power of Habit: Building One Good Habit at a Time for Ultimate Success," is about taking your life to the next level of success, but not through motivation or inspiration.
We do not have……続きを見る
Negotiation is a practice that not everyone approves of. There are those who hate it because they think it is too confrontational or simply they don't want to be bothered. They would rather pay the ……続きを見る
Use design thinking for competitive advantage.
If you read nothing else on design thinking, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the……続きを見る
Mr. Colombo is the authentic scholar who keeps bringing us what only the elite knows.
Now, in this astonishing work, Mr. Colombo reveals to you how the elite, the 0.1% of people on Earth, uses the 4……続きを見る
著者:Gautam Baid
出版社: Columbia University Press
発売日: 2020年05月01日
Value investing is not just a system for success in the market. It is also an intellectual toolkit for achieving a deeper understanding of the world. In The Joys of Compounding, the value investor G……続きを見る
If you’re looking for a maximum return on your MBA investment (a.k.a. ROI), you’ve picked up the right book. The small, intentional practices of self-reflection and application found in this book ca……続きを見る
著者:Brian J. Pombo
出版社: BrianJPombo.com LCC
発売日: 2020年07月15日
Amazon.com, Inc. was founded in 1994 under the name Cadabra, Inc. Since that time, they have risen up and raked in over $200 billion in annual revenue, and they have completely taken over the field ……続きを見る
The process of making decisions is integral to life. We make decisions every day, from what to have for breakfast to critical issues of life and business. When two or more people are involved in mak……続きを見る
The health and economic devastation caused by COVID-19 has revealed that most countries’ national health systems are inadequate to cope with pandemics. These are global challenges that call for glob……続きを見る
Become a first-generation millionaire using the groundbreaking mindset of entrepreneurial phenom Johnny Wimbrey
From teenage felon to multi-millionaire in a just few short years after implementing h……続きを見る
The World is a Syndicated place; from Commerce and Trade to Sports to Politics to Religion - They all work in Syndicates and Cartels. Those on the inside get to dictate the rules of the game and tho……続きを見る
-> Everybody wants to achieve goals in their life. What are the secrets of achieving them? Let me ask some important questions related to life and your career. Do you believe in your dreams? Do you ……続きを見る
Discover how to Get It Right in your Moments That Matterーwhen the situation is complex and relationalーand the stakes are high. Transform the outcome of your most challenging situations and interac……続きを見る
A Thinkers50 Best New Management Book for 2022
Launch your company to the top of its industry by driving and leveraging continuous innovation throughout your organization
It’s no secret that continu……続きを見る
Not all markets are alike: the European entrepreneur requires knowledge on how to avoid pitfalls before believing and focusing on opportunity. European Venture Toolbox features the leadership toolki……続きを見る
Learn to use, and not be used by, data to make more insightful decisions
The availability of data and various forms of AI unlock countless possibilities for business decision makers. But what do you……続きを見る
著者:Ajit Kambil
出版社: McGraw Hill LLC
発売日: 2023年01月24日
Harness the power of Deloitte’s proven executive transition method to reachーand succeed inーthe highest leadership levels of your company
Transitioning to a new C-suite role is exhilarating, challe……続きを見る
NO TIME FOR NONSENSE - MORE TIME FOR PRODUCTIVITY AND BUSINESS UPSCALING
As a young entrepreneur, you're answerable for each part of your business. From arranging and executing methodologies to lead……続きを見る
Bu pratik ve özlü kitapla oyun teorisinin (stratejik davranış teorisi ve etkileşimli karar teorisi olarak da bilinir) özünü sadece 50 dakikada anlayın. Oyun teorisi, her biri kendi hedeflerinin peşi……続きを見る
著者:Youakim Badr
出版社: Springer International Publishing
発売日: 2023年06月17日
This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social……続きを見る
Greater Exploits 10 è una continuazione di Greater Exploits 9 con maggiori dettagli, concentrandosi su Perfect Plans - Togli il lavoro GUESS dalla tua DECISIONE Fare e realizzare lo SCOPO di Dio con……続きを見る