The people on your businesses front lines, that is the people who interact and meet your customers every single day, need the skills required to not only properly interact with those customers but t……続きを見る
When it comes to the service technician, we must understand that a service tech fixes a lot more than just broken equipment. He also fixes the relationship between the equipment and business and the……続きを見る
Like like no two snowflakes are alike, no two customers are alike either. Granted we all share some similarities but we are also much different from each other in other ways as well. Because of this……続きを見る
When you think about the responsibilities of Security Officers, you don't always think about Customer Service and the role that it plays in how they go about performing their duties every day. But t……続きを見る
Tendemos a olhar a comunicação dentro de quadros institucionais, isto é, pelas formas que as relações com predomínio do sujeito humano assumem organizada e coerentemente na vida social. Nas organiza……続きを見る
著者:Tom Esch
出版社: Andrea K. Robbins, Inc. DBA BDI Publishers
発売日: 2021年01月28日
Strong safety culture is built upon great communication. Great communicators take full responsibility for their words and actions, even when they fail, and use their power to influence others skillf……続きを見る
著者:Tom E. Riley
出版社: Tom E. Riley
発売日: 2018年05月08日
An amazing read!
Practical and original tips including strategies as to how to prepare and what to prepare before asking for a pay raise.
The book lays out things to look out for in the office inclu……続きを見る