This book emphasizes the importance of customer service in various industries and highlights its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of n……続きを見る
The book addresses fundamental principles of the membrane separation technology along with an insight of the modern membrane separation process. Conventional membrane processes are discussed in seve……続きを見る
The essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem. This means not only do we have to fix the problem at hand but we also have to identify why t……続きを見る
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the con……続きを見る
Risk is everywhere, in everything we do. Realizing this fact, we all must try to understand this "risk" and if possible to minimize it. This book expands the conversation beyond failure mode and eff……続きを見る
This book presents a comprehensive framework for developing Industry 4.0 and 5.0 solutions through the use of ontology modeling and graph-based optimization techniques. With effective information ma……続きを見る
This book defines, develops, and examines the foundations of the APQP (Advanced Product Quality Planning) methodology. It explains in detail the five phases, and it relates its significance to natio……続きを見る
Although regularly introducing new products or services is the lifeblood of most industries, bringing them to market can be fraught with peril. Timing, cost, and quality all play important roles in ……続きを見る
This book addresses the essentials of an automotive audit which is required by all automotive suppliers world-wide. They are based on customer specific requirements, ISO standards, and Industry spec……続きを見る
With a detailed discussion on the preparation and tools needed for an automotive process audit, this book addresses the fundamental issues and concerns by focusing on two objectives: explaining the ……続きを見る