Total Quality Management 10

The key to success and reaching peak performance is integrating three processes to optimize business through the use of human performance improvement tools, lean thinking, operational excellence, al……続きを見る

The Client Role in Successful Construction Projects is a practical guide for clients on how to initiate, procure and manage construction projects and developments. This book is written from the pers……続きを見る

It all comes down to character…the person we truly are. Your character determines everything – your ambition, your leadership abilities, the way you relate to other people. Due to the differences in……続きを見る

Total Quality Management (TQM) is a business philosophy that yields customer satisfaction and continuous process improvement. This new reference and workbook embraces the TQM revolution and explains……続きを見る

This book provides construction professionals, designers, contractors and quality auditors involved in construction projects with the auditing skills and processes required to improve construction q……続きを見る

Total Quality Service rises to the business challenge of the 90s. It explains in the most concise terms possible the principles of TQS. The research stands-most unhappy customers do not complain. In……続きを見る

The origin of this book is the compelling evidence that a high proportion of machinery-related deaths and injuries are attributable to genuine and serious risks originating within machine design and……続きを見る

The offsite and modular market is continuing to grow. This book builds on the success of a number of initiatives, including formative findings from literature, research and development and practice-……続きを見る

This book comprehensively outlines what a holistic and effective Root Cause Analysis (RCA) system looks like. From the designing of the support infrastructure to the measuring of effectiveness on th……続きを見る

Real Process Improvement Using the CMMI (R) presents readers with non-academic, real-world approaches to process improvement via CMMI. The author provides concepts and techniques for CMMI-based proc……続きを見る

This book introduces fundamental, advanced, and future-oriented scientific quality management methods for the engineering and manufacturing industries. It presents new knowledge and experiences in t……続きを見る

Adrian Brown created The Concise Guide Calibration & Test Equipment Management Guide as a guide to setting up and running a Test Equipment Management (TEM) process within any size of the organisatio……続きを見る

The paradigm change in the twenty-first century for project management needs to be addressed in a new concept of a Quality Management System (QMS). The current practices of project management as the……続きを見る

Change Management for Beginners: Understanding change processes and actively shaping them Go with the passage of time! Are you a change agent or do you often work on change processes? Do you know th……続きを見る

Design Thinking für Anfänger: Innovation als Faktor für unternehmerischen Erfolg Die Rolle des Design Thinkings im Innovationsmanagement im Zeitalter der Digitalisierung und der Globalisierung Du ar……続きを見る

As novas tecnologias e as mudanças no hábito de consumo que ocorreram nas últimas décadas transformaram o conceito de qualidade na prestação de serviços, tornando o consumidor cada vez mais exigente……続きを見る

"A terrific step-by-step blueprint to creating the right products or services by connecting the topics of innovation, process efficiency, and leadership into a unified plan of attack. And without en……続きを見る

This book explains the tools and processes that allow changes in the way maintenance works. It allows you to learn industrial maintenance and reliability concepts and how to improve the maintenance ……続きを見る

This is a practical guide for those who do the work of maintaining and improving the reliability of mechanical machinery. It is for engineers and skilled trades personnel who want to understand how ……続きを見る

Do you sometimes overreact when the stakes are high? Maybe it´s hard for you to understand what effect your decisions have on your team´s motivation? Or do you react without thinking when a peer sur……続きを見る

In the business world, especially in manufacturing or quality management, the term Six Sigma usually refers to a set of tools and methodologies developed by Motorola to improve processes by eliminat……続きを見る

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands a……続きを見る

Systems Thinking for a Turbulent World will help practitioners in any field of change engage more effectively in transformative innovation. Such innovation addresses the paradigm shift needed to mee……続きを見る

This book provides a clear, easy to digest overview of Quality Management Systems (QMS). Critically, it offers the reader an explanation of the International Standards Organization’s (ISO) requireme……続きを見る

In the turnaround enterprise, the principle of Meaningful Disruption is a constant inevitable reality. Making attempts to save a falling or fallen enterprise might require situational, on-the-ground……続きを見る

Measure and improve your company's performance This book is a practical and accessible guide to understanding and implementing benchmarking, providing you with the essential information and saving t……続きを見る

Un guide pratique et accessible pour tout savoir sur la méthode du benchmarking ! Pourquoi ne pas profiter des expertises des concurrents (ou des collaborateurs) pour adopter directement leurs best ……続きを見る

Un guide pratique et accessible pour visualiser rapidement et simplement les processus de production de votre entreprise Sentez-vous qu’il est temps d’optimiser les processus de votre entreprise pou……続きを見る

Un guide pratique et accessible pour apprendre à utiliser le diagramme d'Ishikawa ! Le diagramme conçu par le professeur Kaoru Ishikawa est un outil précieux de gestion de la qualité qui distingue l……続きを見る

This cross-disciplinary business book develops insight into the management of businesses operating in various economic sectors that take a proactive approach to the triple dimension of sustainabilit……続きを見る