DISTINGUISHED FAVORITE: NYC Big Book Award 2021 - Marketing & PR
Many organizations and leaders struggle to respond effectively to fast-evolving customer expectations driven by innovations in produc……続きを見る
Welcome to the world of ChatGPT, the forefront of an extraordinary revolution in conversational AI. Get ready to witness the emergence of a technology that transcends traditional boundaries and offe……続きを見る
A USA Today Bestseller
In a world where consumers expect moreーinstantly and seamlesslyーpersonalization is a strategic imperative.
Consumers want personalized experiences, but few companies are ris……続きを見る
"Nobody understands the science of excellence like David Crouch." - Stephen M.R. Covey Creating excellence is an applied science. Drawing upon the experience of successful teams and their leaders, "……続きを見る
In the Social Age, companies unwilling to change will play the role of the dinosaurs: destined for extinction. This book gives you the keys to avoid this fate--and lead your organization into this e……続きを見る
This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments – and make the wor……続きを見る