Set yourself apart in the business world with these useful phrases, expressions and idioms.
Have more confidence when speaking English at a meeting with clients, during a presentation or business lu……続きを見る
This highly regarded textbook provides the definitive account of Customer Relationship Management (CRM) concepts, applications, and technologies, focusing on how companies can create and maintain mu……続きを見る
The Routledge Handbook of Transformative Global Studies provides diverse and cutting-edge perspectives on this fast-changing field. For 30 years the world has been caught in a long ‘global interregn……続きを見る
The book explores why CX is not a C-Suite priority given creating value for customers to create value for the business is a prerequisite for growth.
This opportunity for CX has been created by the e……続きを見る
**"Online reviews are, quite simply, the greatest thing to ever happen to small businesses."
An Easy and Proven Guide to Scaling Your Profits.**
Grow Your Business With 5-Star Reviews has been writt……続きを見る
***2019 AXIOM BUSINESS BOOK AWARD WINNER
Featured in* Forbes, NPR's Marketplace, and a Google Talk, The Customer Centricity Playbook offers "actionable insights to drive immediate value," according ……続きを見る
You just bought a Mac but you don't know…
how to pass data from your old pc
the BigSur operating system and would like to discover all the features
If you don't want to waste time on dispersed onlin……続きを見る
After 10 years a.k.a Adriatic shark and founder of billionaire.life, he is finally revealing his new book! "Industry"
If you are struggling with financial problems,
Through the book you will learn h……続きを見る
An argumentation for the dualistic importance of emotions in society, individually and at community level. The current tendency of awareness and control of emotions through emotional intelligence ha……続きを見る
A short booklet containing practical tips for anyone dealing with the public, hospitality, tourism and service industry. Easy tips on how to cope and deal with rude and nasty customers that you may ……続きを見る
著者：Rick Adams
出版社： Taylor & Francis
発売日： 2019年06月21日
Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe.……続きを見る
Une argumentation pour l'importance dualiste des émotions dans la société, individuellement et au niveau communautaire. La tendance actuelle à la prise de conscience et au contrôle des émotions grâc……続きを見る
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are……続きを見る
From the nation’s leading experts in healthcare safetyーthe first comprehensive guide to delivering care that ensures the safety of patients and staff alike.
One of the primary tenets among healthca……続きを見る
A playbook of best practices, tools and frameworks that shows you how to: Connect and create an engaging customer experience across all your channels and touchpoints (cross–channel or omni–channel e……続きを見る
著者：MK Miller
出版社： M K Miller International
発売日： 2016年04月25日
Too often salespeople get caught-up in doing things that do not have any great influence on successfully selling in today's fast-paced, dog-eat-dog, world. Everything from management faddism, organi……続きを見る
FACT: NOTHING IS COSTLIER OR MORE DIFFICULT THAN GETTING A NEW CUSTOMER.
Business owners agree. The referred customer is far superior to the one brought in by cold advertising. Yet most business own……続きを見る
Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since t……続きを見る
The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the market-leading Customer Success
The Customer Success Manager has become a critical a……続きを見る
Most salespeople work hard to become proficient in reaching the frontline managers in their markets. However, a salesperson who wishes to achieve long-lasting success with a client will learn how to……続きを見る
“ My research shows we are heading into a major shake-out in business that will determine the leaders for decades to come. This will REQUIRE creative marketing and positionin, and there is no better……続きを見る
The lifeblood of your business is a constant flow of new accounts. . .no matter how much repeat business you get from loyal customers.
Packed with tested strategies and anecdotes, New Sales. Simplif……続きを見る
Copywriting For Beginners (No Experience Required!)
Are You Ready To Master The Art Of Copywriting? If So You’ve Come To The Right Place!
Copywriting in my eyes is literally an art, and the ‘Picasso……続きを見る
From the “godfather of content marketing”ーthis completely revised and expanded edition brings marketers fully up to date on the newest content marketing methods and tools, including Web3
When Epic ……続きを見る
The Mom Test is a quick, practical guide that will save you time, money, and heartbreak. They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie ……続きを見る
From the thought leaders at Boston Consulting Group come lessons on how leading health systems around the world are delivering patient-centered, value-based care by focusing on the health outcomes t……続きを見る
Few professional firms are able to consistently grow their fees and profits. Based on the concept of relationship marketing, The Rainmaker's Toolkit gives readers the tools, techniques, and strategi……続きを見る
