Understand the impact of non-verbal communication and learn to interpret and use body language effectively in business scenarios. This book delves into the nuances of body language, equipping reader……続きを見る
UM EXEMPLO: O MEU TIO CARMO FICOU DOENTE E VEIO A FALECER NA NOSSA CASA, PEDIMOS A VEREADORA LIZA PRADO E SUA EQUIPE CONSEGUISSE O CAMA HOSPITALLAR E UMA CADEIRA DE RODAS EMPRESTADO, É A VEREADORA E……続きを見る
Aumente seu faturamento dominando sua prospecção de clientes Afinal, existe um segredo para o crescimento? Existe uma fórmula secreta que, quando aplicada, fará um negócio se tornar dez vezes maior?……続きを見る
CRM real: Cómo revolucionar la gestión de la relación con el cliente prporciona a profesionales y estudiantes de marketing el conocimiento y la información necesarios para hacer frente a las complej……続きを見る
Typically, when companies want to improve their products, they go to their customers. But why not reach further and explore the entire market? In this eye-opening book, Eric Reidenbach goes beyond t……続きを見る
As the effects of the global recession linger, consumers everywhere are changing their purchasing patterns, paying greater attention to what and why they are buying, and from whom. While many feel r……続きを見る
Trata-se de uma coleção sobre experiência do cliente (customer experience em inglês) que aborda os conteúdos mais relevantes do tema para profissionais se atualizarem, se aprofundarem, aprenderem e ……続きを見る
著者:Everold Reid
出版社: Milner & Associates Inc.
発売日: 2015年11月27日
The Reid Method – A Blueprint for Achieving Sales Mastery
Success in sales is tougher than ever to achieve. There is more competition and customers have more choice, information, and advanced techno……続きを見る
Ceci vous aidera pour ne plus rien oublié auquelle vous n'auriez jamais pensé organisé est un ouvrage indispensable à regarder sur tous les angles même vous ne pour……続きを見る
Is your organization ‘committed’ to customer service, yet struggling to retain its customers? If so you are not alone.
While most companies place heavy emphasis on the acquisition of new customers, ……続きを見る
Social media has received considerable attention, and many potential benefits, as well as concerns, are now being discussed. This book explores how social media can successfully support business pro……続きを見る
著者:Reinhold Haller
出版社: Springer Berlin Heidelberg
発売日: 2018年04月01日
Dieser lebenspraktische Ratgeber unterstützt Sie bei der erfolgreichen Gesprächsführung. Der Autor erklärt Ihnen die gängigsten Kommunikationsmodelle und zeigt Ihnen, wie eine bedürfnis- und lösungs……続きを見る
Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty
Imagine having the customer-service secrets of the world's most successful businesses right at your fingertip……続きを見る
著者:Rob Reider
出版社: Business Expert Press
発売日: 2012年07月20日
Striving for excellence in customer service is to gain the competitive advantage. It is the keystone for the business to grow and prosper in the right direction so that it builds through repetitive ……続きを見る
This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today. It helps readers obtain a comprehensive grasp of CRM strateg……続きを見る
Dieses Buch zeigt wie die Verbindung von Social Media mit Customer Relationship Management (CRM) Perspektiven für Marketing, Verkauf und Service schafft. Es kombiniert dazu Grundlagenwissen und Fall……続きを見る