rie - Customer Service 1

POUCOS TEMAS GERAM TRANSFORMAÇÕES TÃO SIGNIFICATIVAS QUANTO A ECONOMIA COMPORTAMENTAL Compreender seus conceitos é como ser levado diante de um espelho, onde poderemos reconhecer nossas característi……続きを見る

This book presents a holistic overview of user engagement, which has become an increasingly important subject for a variety of industry and academic fields, including engineering, computer science, ……続きを見る

“A rich brand isn’t about size or industry. It’s about culture.” The Rich Brand has nothing to do with size, industry, or location. It has to do with something hiding in plain sight: The culture, th……続きを見る

How to Deal with Rude Customers: Your Essential Guide to Handling Difficult Situations Are rude customers making your job unbearable? Transform your approach with How to Deal with Rude Customers, a ……続きを見る

Proven customer engagement approaches for winning in the most important moments driving profitability and growthーcustomer retention and expansion Industry analysts report that up 70-80% of business……続きを見る

An in-depth look at what it is like to work on the phones in a call center. Fun, revealing and at times, shocking. 続きを見る

This cutting-edge reference represents a new phase in the talkRA project-an initiative dedicated to improving the discipline of revenue assurance (RA) for communication providers. From blog to podca……続きを見る

¿Cómo ofrecer la mejor experiencia de servicio al cliente? Fernando Sánchez Paredes y Gabriel Vallejo López responden con detalle este interrogante, presentan ejemplos concretos de mal servicio y re……続きを見る

Cómo generar experiencias memorables en sectores estratégicos de la economía El 25 de marzo de 2020 se dio la orden de iniciar el confinamiento en todo Colombia. Toda nuestra vida cambió de manera d……続きを見る

GABRIEL VALLEJO LÓPEZ PRESENTA 34 CASOS ¡DE LA VIDA REAL! QUE NOS RECUERDAN LA IMPORTANCIA DE TENER MODELOS DE SERVICIO AL CLIENTE DE CLASE MUNDIAL. Durante los últimos tres años, Vallejo López se d……続きを見る

¿Cómo mejorar en el servicio al cliente? Este libro nos da las claves para ser cada día mejores en este aspecto. Durante casi dos décadas Gabriel Vallejo López ha intentado resolver una pregunta: ¿p……続きを見る

Análisis de algunos de los casos más importantes de servicio al cliente en América Latina El servicio es fundamental para asegurar la fidelidad de los clientes. Sin embargo, este razonamiento no par……続きを見る

With insight gained from over 35 years in customer service, author Valerie Russell shares how a company can create success and loyalty by focusing on the customer's experience from the parking lot t……続きを見る

Mary Ann O’Brien, Founder and CEO of award-winning marketing firm OBI, and the brains behind the revolutionary O’Brien Voice of Customer (O.VoC) survey, has been called “The Mother of Modern Marketi……続きを見る

"Copywriting Cashflow: The Ultimate Guide to Making Money with Words" is your definitive roadmap to mastering the art and business of persuasive writing. Whether you're a novice dreaming of a freela……続きを見る

Why waste your time chasing after prospects when you can get them to come to you?Most self-proclaimed rainmakers let business drizzle in rather than positioning themselves to experience a downpour. ……続きを見る

This supplemental text on PR law is intended to be used with other mass communication textbooks. It is intended for the mass communication law course, which is a mainstay in all accredited programs ……続きを見る

MASTER THE BASICS OF SALES AND NEGOTIATION IN JUST A FEW HOURS! In today's fast-paced world, all leaders and business people need a basic understanding of strategic sales and negotiation skills. Unl……続きを見る

This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digi……続きを見る

Ce manuel est destiné aux créateurs d’entreprise qui démarrent et plus largement à toute personne responsable d’une association désirant recruter des adhérents et valoriser son image. Il est le frui……続きを見る

In today’s competitive, globalized marketplace, the provision of services and products is a result of teamwork between several organizations. Relationships between organizations of any size are stra……続きを見る

Dieses Fachbuch beleuchtet, wie Unternehmen ein professionelles Media Center für ihre externe Kommunikation aufbauen und effektiv nutzen können. Media Center stellen auf Unternehmenswebsites und -mi……続きを見る

Diplomarbeit aus dem Jahr 2005 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,6, Fachhochschule für Wirtschaft Berlin, 166 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abs……続きを見る

Put relationship-centered communication at the forefront of care Today, physicians face a hypercompetitive marketplace in which they must meet unique and complex patient needs as efficiently as poss……続きを見る

Studienarbeit aus dem Jahr 2005 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,7, Wirtschaftsakademie Schleswig-Holstein (Berufsakademie Lehrstuhl für Betriebswirtschaftslehre),……続きを見る

Studienarbeit aus dem Jahr 2005 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,0, Universität Passau, Veranstaltung: Kunden gewinnen und binden, 30 Quellen im Literaturverzeichn……続きを見る

Seminar paper from the year 2004 in the subject Business economics - Customer Relationship Management, CRM, grade: 2, University of Applied Sciences Groningen (International Business School), course……続きを見る

Quels sont les outils d'évaluation mis à disposition pour étudier la relation entre les clients et l'entreprise ? L'étude de la relation client est un enjeu majeur au sein de toutes les entreprises.……続きを見る

Business interiore: un nuovo modello dove business, crescita personale e qualità del tempo di vita camminano insieme. In questo testo esploreremo quello che viene prima della manifestazione esterior……続きを見る

Understanding what customers want is neither easy nor obvious ー but it is essential for all companies. In this guide, expert Laura Reese walks you through the pitfalls and possibilities of customer……続きを見る