Total Quality Management 4

Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematical……続きを見る

Management Extra brings all the best management thinking together in one package. The series fuses key ideas with applied activities to help managers examine and improve how they work in practice. M……続きを見る

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management. Quality i……続きを見る

The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, governme……続きを見る

Traceable calibration of test and measurement equipment is a requirement of the ISO 9000 series of standards. Basic Metrology for ISO 9000 Certification provides essential information for the growin……続きを見る

Virtually every decision to produce, buy or sell is influenced by quality, yet until this book was first published in 1992, there had been very little attempt to produce a comprehensive and practica……続きを見る

Over the last 25 years there has been a considerable increase in the awareness of quality related issues. In the world of business and commerce, this awareness has manifested itself in the developme……続きを見る

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Inc……続きを見る

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Mo……続きを見る

Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers.……続きを見る

In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens a……続きを見る

Most companies acknowledge the need for a good quality system in their organization. However, most of today's quality initiatives are based on heavy-weight processes, models and metrics. At a time w……続きを見る

You are wired for success just PRESS the START Button in your MIND! Success first comes from the mind of a person. As a Man thinks so is he! A Book that will change your entire life by helping you t……続きを見る

If you are a business leader pondering whether the Lean business philosophy is right for your company, this book will put your concerns to rest. Improving productivity, processes, profits, and throu……続きを見る

Kann man die Produktivität eines Unternehmens um 30 % oder gar 50 % steigern? Kann es gelingen, die Gesamtanlagen-Effektivität bzw. OEE eines herstellenden Betriebes von 60 % auf über 80 % nachhalti……続きを見る

Unlock new levels of quality, performance, customer service, and profits Written specifically for managers with little or no experience on the subject, Six Sigma for Managers, Second Edition, provid……続きを見る

This time-proven favorite provides new safety managers with both the guidelines and the tools they need to understand their responsibilities and establish an effective safety program. So You're the ……続きを見る

Best practices for implementing Lean techniques in retail and wholesale “Essential reading for those who want to learn how Lean provides a competitive edge in today’s fast-paced, multi-channel, and ……続きを見る

Need some ideas about what to improve? PDCA/PDSA, TQM, Reengineering, ISO9000, CMM, CMMI, Six Sigma, Lean, Lean Six Sigma, JIT, DoE, statistical process control, EFQM, Kaizen, 5S… All of these metho……続きを見る

How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and ph……続きを見る

Recognize, develop, and embody great leadership Seven Disciplines of A Leader is a comprehensive manual for building better leaders. Author and executive coach Jeff Wolf is a respected authority on ……続きを見る

Continuous Improvement - 30 Proven tools to drive Profitability, Quality and Operational Effectiveness in Manufacturing & Service Industry is the fourth book of Business process management and Conti……続きを見る

About the book- This book presents a practical way to build and improve business processes, and assists professionals whether they are learning the basics of business process improvement, planning t……続きを見る

Project Quality Management: Why, What and How, Second Edition demonstrates how to implement the general methods defined in A Guide to the Project Management Body of KnowledgeーFifth Edition (PMBOK® ……続きを見る

Business processes in any organization, can be made more efficient, more effective, and adaptable to changing market and/ or economic needs. However, the biggest problem faced by most companies worl……続きを見る

This practical guide-and popular reference-helps you evaluate the efficiency of your company's current safety and health processes and make fact-based decisions that continually improve overall perf……続きを見る

La familia Riu, radicada en Mallorca, compró su primer hotel en 1953 y desde entonces no ha parado de crecer gracias al arte de satisfacer a sus clientes. El secreto de su éxito se basa en algo tan ……続きを見る

As projects become more complex and the project teams are more geographically and culturally dispersed, so strong, trusting relationships come to the fore. Trust provides the security that enables p……続きを見る

Global financial crisis and colossal sovereign debt has resulted in the need for radical cuts in public expenditure in many countries. Against this background, the contributions in Third Sector Perf……続きを見る

This book has been FULLY updated to reflect PMI's changes to the PMP Exam Content OutlineーJune 2015, and is intended for all PMP exams taken AFTER January 11, 2016.This proven best-selling study gu……続きを見る