Total Quality Management 5

Craft beer sales are flourishing across the U.S. and without a continual emphasis on producing the highest quality beer, the health of the entire craft brewing industry is in jeopardy. Proper qualit……続きを見る

Project Quality Management: Why, What and How, Second Edition demonstrates how to implement the general methods defined in A Guide to the Project Management Body of KnowledgeーFifth Edition (PMBOK® ……続きを見る

Business processes in any organization, can be made more efficient, more effective, and adaptable to changing market and/ or economic needs. However, the biggest problem faced by most companies worl……続きを見る

La familia Riu, radicada en Mallorca, compró su primer hotel en 1953 y desde entonces no ha parado de crecer gracias al arte de satisfacer a sus clientes. El secreto de su éxito se basa en algo tan ……続きを見る

Descubre cómo implementar el Método Toyota exitosamente He sido en especialista en Lean Manufacturing durante 15 años, aunque no fue fácil mis dos primeras veces. No es nada fácil encontrar informac……続きを見る

Global financial crisis and colossal sovereign debt has resulted in the need for radical cuts in public expenditure in many countries. Against this background, the contributions in Third Sector Perf……続きを見る

This book has been FULLY updated to reflect PMI's changes to the PMP Exam Content OutlineーJune 2015, and is intended for all PMP exams taken AFTER January 11, 2016.This proven best-selling study gu……続きを見る

Facility Integrity Management: Effective Principles and Practices for the Oil, Gas and Petrochemical Industries presents the information needed to completely understand common failures in the facili……続きを見る

Looking for efficiency gains in your business? If you’re a business analyst, this practical guide will show you how to design effective business process management (BPM) applications. Every business……続きを見る

Germany’s economic miracle is a widely-known phenomenon, and the world-leading, innovative products and services associated with German companies are something that others seek to imitate. In The ’M……続きを見る

Innovating Professional Services provides a practical and detailed guide for change agents and leaders in professional service firms who are seeking to transform their firm’s performance through inn……続きを見る

More than ten years after his first bestselling book, The E-Myth, changed the lives of hundreds of thousands of small business owners, Michael Gerber椮trepreneur, author, and speaker extraordinaire……続きを見る

The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements.……続きを見る

Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achiev……続きを見る

Reengineering has captured the imagination of managers and shareholders alike, sending corporations on journeys of radical business redesign that have already begun to transfigure global industry. Y……続きを見る

Agile Readiness is designed to provide guidance to the manager or business leader in establishing a successful environment to enable fast moving agile and lean project methods focused on business sy……続きを見る

It is more possible than ever to influence and shape our working environments, our experience of work and each other. Business leaders who set the conditions and create engaging, meaningful work thr……続きを見る

In his ground-breaking book, Reinventing Communication, Mark Phillips shows how even the most mature organization can fail to deliver successful projects - and worse, how this can lead to an organiz……続きを見る

Bikash Chatterjee emphasizes the criticality of applying the principles of Lean and Six Sigma within the paradigm of the drug development process. His guide to operational excellence in the pharmace……続きを見る

Today's organizations find themselves in a race to adopt new technologies in order to keep up with their competition. However, two questions must be answered: Are these organizations ready for new t……続きを見る

In an age when most business plans extend only to the next quarterly reporting period, the authors of this book propose an audaciously longer view of future planning. Reaching beyond the modern five……続きを見る

A quality product or service is the successful and profitable outcome of organising resources, as judged by the final customer. Every business unit needs processes in order to do this effectively; a……続きを見る

Every day human organisations fail. Building Anti-Fragile Organisations explores a powerful alternative framework for risk in the design and management of human systems. Anti-Fragility is a new way ……続きを見る

Ee have been deploying Lean Six Sigma in various large and medium size companies for many years and have realized excellent results in most instances. We found that while Lean Six Sigma does a great……続きを見る

This book helps leaders focus on, and achieve, their main purpose - the development and maintenance of a high performing organization. You will find the habits, actions, and tactics that have worked……続きを見る

After the New Public Management had evolved in English speaking countries, it became a role model for the reform of public administration all throughout the world. Although there were obvious simila……続きを見る

This short, reader-friendly book is about best practice in joint ventures: the factors and processes which lead to success. Every year, corporations establish thousands of joint ventures (JVs), inve……続きを見る

The author of this thought provoking addition to Gower's Transformation and Innovation Series has worked as a management consultant in the Arab Middle East for 25 years. In Islamic Values and Manage……続きを見る

In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries ……続きを見る

Even during economic downturns businesses have to grow to survive and compete in domestic and international markets. There is always a need to plan for future growth. Enterprise Growth Strategy pres……続きを見る