Total Quality Management 8

An accessible primer, Electronic Health Record: A Systems Analysis of the Medications Domain introduces the tools and methodology of Structured Systems Analysis as well as the nuances of the Medicat……続きを見る

What Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement provides new tools for managing and sustaining process improvement in today‘s complex n……続きを見る

Production and Operations Management (POM) is really simple; this book wants to tell you what it's all about. The author desires that the simple wisdom of POM be available to all. This book is an ea……続きを見る

Bow Tie Methodology (BTM) consists of two methods, Fault Tree Analysis (FTA) and Event Tree Analysis (ETA), which are connected by a single event. The methodology is holistic and provides the tools ……続きを見る

Take the Kata path to scientific thinking and superior results! In this long-awaited companion to the groundbreaking book Toyota Kata, Mike Rother takes you to the next level of developing business ……続きを見る

With a quality management system (QMS) based on ISO 9001 – the world’s most established quality framework – you can ensure the quality of the products and services your company provides, thereby enh……続きを見る

It is no secret that Lean Six Sigma (LSS) is not as popular with small and medium-sized enterprises (SMEs) as it is with larger ones. However, many SMEs are suppliers to larger entities who are push……続きを見る

New concepts for gaging, inspection, checking, machine vision, and robotic testing. Includes guidelines for installing complex electronic and computerized systems and a directory of commercially ava……続きを見る

As a manager, you have the responsibility to plan, organize, implement, delegate, and control. To be a leader, however, you must also inspire your staff, your colleagues, and your workplace. You hav……続きを見る

As customers or consumers, we expect quality products and quality services, getting value for our money. For producers or service providers, it is a challenge to satisfy customers and also take care……続きを見る

This handbook will guide you through the various paragraphs of the international standard ISO9001:2015 and offer interpretations to provide you with models and templates to use, change, modify, and ……続きを見る

Best Practice in Inventory Management 3E offers a simple, entirely jargon-free and yet comprehensive introduction to key aspects of inventory management. Good management of inventory enables compani……続きを見る

This book introduces students to business process management, an approach that aims to align the organization’s business processes with the demands of the marketplace. Processes serve as a coordinat……続きを見る

Think back about any day at work. Whether as the owner, the boss, or the lowest level employee, everyone shares one common experience. Problems. Problems can be minor, some time consuming, some expe……続きを見る

Efficient operations and powerful innovations are not limited to seasons of growth and high demand. Going Lean introduces the powerful yet unexpected mind-set that’s reshaping the rules for business……続きを見る

This book introduces the same process the author has used to save companies like IBM, Kodak, and DuPont billions of dollars, simply by harnessing the knowledge of suppliers. For most supply chains, ……続きを見る

Richard Mallory introduces a leadership framework for system management, including practical tools and guidance for its use. It enables an agile quality framework throughout an entire organization t……続きを見る

Human Resources used to be about recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. Do these things well and your well-oiled machine will operate……続きを見る

This book takes a revitalized look at how teams should work in today’s business is driving real growth in some of the world’s most innovative firms. Every manager desires to have great teams around ……続きを見る

The Supply Chain Operation Reference (SCOR) framework is a proven solution to the ever-present business struggle of strengthening and improving company-wide processes. This leading cross-industry mo……続きを見る

In this insider guide, former Harley-Davidson executive Dantar Oosterwal offers an exclusive look at how Harley-Davidson was able to adapt in an ever-changing world to stay on top and stay in existe……続きを見る

"Quality" is the latest buzz word in business and industry-quality control, quality assurance, quality improvement, and quality systems. But what does quality mean to you? Fundamentals of Industrial……続きを見る

In light of an increasingly tumultuous political landscape, the success, efficiency, and performance of government employees and departments is more critical than ever before. With over thirty years……続きを見る

Category management is one of the biggest contributors of commercial value in the area of procurement and supply chain. With a proven track record of successful delivery since the early 1990s, it he……続きを見る

A seminal work for the public sector, Quality Standards for Highly Effective Government (Second Edition) redefines what is expected and what is required for excellence in management. The practices p……続きを見る

La scuola ha bisogno di qualità Un testo che si inserisce nel profondo processo di trasformazione che la scuola italiana sta vivendo e che offre non solo riflessioni su come rendere le nostre scuole……続きを見る

An eye-opening condemnation of the economic sins of organized religion. Throughout his adult life Upton Sinclair was an unapologetic idealist and a tireless crusader for the rights of the common man……続きを見る

“In pratica, che novità ci sono?” Sicuramente qualcuno si sarà posto, o si porrà questa domanda, a seguito dell’aggiornamento della norma ISO 9001 previsto per la seconda metà del 2015. Di questa do……続きを見る

Nell’accezione corrente in economia, si fa riferimento per definire la ricchezza al concetto di scarsità. Un bene è tanto più prezioso in quanto è scarso, ed è questa la ragione per cui l’oro vale m……続きを見る

Il Continuos Improvement e l’Operational Excellence oggi sono intesi non solo come la via per ottenere prodotti/servizi competitivi sul mercato, ma soprattutto come la strategia per rendere più effi……続きを見る