Customer Service 57

Phygital Store – Il Negozio di Domani. Prospettive, Sfide ed Opportunità. Il confine tra fisico e digitale è ormai superato: il negozio del futuro è ibrido, predittivo, connesso. In Phygital Store, ……続きを見る

The research focus of Nils Fränzel is on customer behaviour in omnichannel retailing. He focuses on the multidimensionality of customer experience and the reciprocal interactions between different d……続きを見る

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities throu……続きを見る

AI is going to change brand strategy and marketing forever. Are you ready? What does the rapid rise and astonishing rate of improvement of AI mean for brands in the next five years? Listen to what O……続きを見る

In the rapidly evolving world of business, technology isn't just an assetーit's the driving force behind innovation and success. Marketing Intelligence, Part B: AI, Trust, and Innovation in the Mode……続きを見る

Bring the X factor to customer experience Whatever you sell, customers are the driving force behind every business success-without happy customers, there's no business. So it's essential that brands……続きを見る

Selling more but still not earning enough? You're not alone ー and it's not your sales. It's your pricing. Pricing for Profitability is a heart-led, hands-on workbook created especially for bakers, ……続きを見る

This concise yet comprehensive guide shows developers and architects how to tackle data integration challenges with MuleSoft. Authors Pooja Kamath and Diane Kesler take you through the process neces……続きを見る

"The Next Frontier of Restaurant Management is of the highest quality and appropriate for Service Management courses at the graduate level." ー (Richard Ghiselli, Purdue University) ***The Next Fron……続きを見る

Not your average consumer. Pork dorks. Craftsters. American Girl fans. Despite their different tastes, these eclectic diehards have a lot in common: they’re obsessed about a specific brand, product,……続きを見る

Contrived. Disingenuous. Phony. Inauthentic. Do your customers use any of these words to describe what you sell-or how you sell it? If so, welcome to the club. Inundated by fakes and sophisticated c……続きを見る

Impact for Customer Journey Design: Building Loyalty Through Touchpoints - Your CX Crash Course! Alright, grab a coffeeーmaybe a croissant if you're feeling fancyーbecause Impact for Customer Journe……続きを見る

Picture yourself running a cozy bookstore, pouring love into every curated display, but customers grab one novel and don't return. Or maybe you're a marketing whiz at a bustling startup, watching ne……続きを見る

Ce livre vous offre des idées prêt à l'emplois pour lancer un business grâce à l'ia afin de générer des revenus en automatique. 続きを見る

Creating Value: Winning Customer Loyalty and Trust, explores the timeless principles of building a customer-centric business in today's competitive landscape. The book argues that lasting success co……続きを見る

〓〓 Et si ton téléphone devenait ta machine à cash ? Dans cet ebook ultra-pratique, Taylor Phoenix te dévoile comment gagner ta vie grâce à WhatsApp et Facebook, avec zéro budget de départ et un si……続きを見る

Bread and Butter is a book with three parts: First, it's the story of the birth of an extraordinarily successful kind of business called a "freedom franchise": Great Harvest Bread Co., which began a……続きを見る

When faced with the choice between cutting costs or improving customer service, most companies focus on tangible assets. But in our service economy, the most important asset is intangible: a company……続きを見る

In an increasingly competitive market, it’s harder and harder to stand out. But by reaching consumers on an emotional level, we can make a lasting, impactful connection in little more than the blink……続きを見る

For decades, the business world has been content with leaders who drive profits and make strategic decisions. But in today's ultracompetitive world, that is simply not enough. The ability to tell a ……続きを見る

La creciente complejidad del comercio minorista hace que gestionarlo efectivamente sea un desafío cada vez más difícil. Este libro busca facilitar la ardua tarea que cada día enfrentan los directivo……続きを見る

How can senior travel leaders unlock lifelong value by building loyalty among youth travellers? Creating Loyalty in Youth Travel provides a strategic guide for executives aiming to capitalize on thi……続きを見る

In today’s fast-paced, digitally-driven world, delivering exceptional experiences is no longer optionalーit’s essential for business success. Mastering Experience Management offers a comprehensive r……続きを見る

Consumer trust-it's the holy grail for every corporation in today's cybersecurity-focused world. As a C-suite executive, you're caught in a balancing act between the consumer's experience, privacy, ……続きを見る

This book demonstrates why companies must establish and maintain a new – customer-committed – culture and how this transformation can be achieved. A unique customer experience has never been as crit……続きを見る

Puede solicitar gratuitamente las soluciones a todas las actividades y al examen final en el email tutor@tutorformacion.es Capacidades que se adquieren con este Manual: - Analizar consultas/quejas/r……続きを見る

Puede solicitar gratuitamente las soluciones a todas las actividades y al examen final en el email tutor@tutorformacion.es Capacidades que se adquieren con este Manual: - Aplicar los métodos de obte……続きを見る

Puede solicitar gratuitamente las soluciones a todas las actividades y al examen final en el email tutor@tutorformacion.es Capacidades que se adquieren con este Manual: - Aplicar técnicas de comunic……続きを見る

"Entrega Perfecta: Cómo Optimizar tu Logística para Ganar Clientes" es una guía poderosa, práctica y actualizada para transformar tu cadena de suministro en una ventaja competitiva real. En un mundo……続きを見る

In today's business world, the customer service experience is the most critical component that leads small businesses to remarkable success. Good service can be a business owner's greatest asset if ……続きを見る