Customer Service 61

A inteligência artificial (IA) já não é um futuro distante, mas uma força transformadora que rescreve as regras de como interagimos e operamos. Nos Centros de Serviço, essa revolução vai muito além ……続きを見る

Описание на книгата Искате ли да печелите повече пари като сервитьор, без да работите повече часове и без да нарушавате правилата? Тази книга ще ви покаже как да удвоите или дори утроите бакшишите с……続きを見る

Dieses Buch ist ein praxisorientierter Leitfaden für die erfolgreiche Akquise in B2B-Unternehmen: Angefangen beim Aufbau und der Organisation von Vertriebskanälen über die aktive Ansprache von Neuku……続きを見る

Online product testing programs have evolved into a significant marketing tool, allowing consumers to apply to test products for free or at a discounted rate in exchange for providing reviews or com……続きを見る

本書讓讀者同時學會「傳統行銷經典理論」，以及AI時代下的「數位行銷技能」。從產品定位、4P行銷組合、消費者決策過程、行銷研究到全球策略出發；更突破框架，深度融入行動電商與AI的經營概念、產業現況、真實廠商……続きを見る

When your customers succeed, your business succeeds. Customer Success is all about generating revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals – and K……続きを見る

"Insurance Prospecting 101 is your essential roadmap to building a thriving book of business from the ground up. From mastering cold calling and digital outreach to nurturing referral streams and qu……続きを見る

"Customers don't remember what you promised. They remember how you made them feel when it mattered most." In today's business world, surveys are everywhere, but customer trust remains fragile. Metri……続きを見る

This book is designed as a practical, comprehensive guide for those preparing for the CCXP exam. But it is also much more than thatーit is a roadmap for becoming a stronger CX leader, whether or not……続きを見る

What if the secret to stronger teams, happier colleagues, and better results wasn't in grand retreats or expensive programs, but in the little things we do every single day? Everyday Is a Team Build……続きを見る

A repeatable and proven way to cultivate referrals-the life blood of your small business. In The Referable Client Experience, author Stacey Brown Randall teaches you how to create an intentional cli……続きを見る

Whether you're starting your Salesforce journey, planning a career shift, or curious about cloud computing and customer relationship management (CRM), this practical book is the source you need. Pac……続きを見る

The Metaverse Era: Reinventing Customer Engagement and Digital Marketing gives a timely exploration of the dynamic intersection of immersive technologies and digital marketing strategies in the age ……続きを見る

A SHORT COURSE IN CUSTOMER CARE BASICS. 7 Lessons in Customer Care is a quick course in looking after people, giving you everything you need to know in just seven short chapters. From interacting wi……続きを見る

Are you having trouble attracting, retaining, and growing your customers in a competitive marketplace? You may not be alone. Many entrepreneurs and business owners miss out on valuable opportunities……続きを見る

The Metaverse Era: Reinventing Customer Engagement and Digital Marketing gives a timely exploration of the dynamic intersection of immersive technologies and digital marketing strategies in the age ……続きを見る

If you're in sales, and serious about getting better, then this is the book you've been waiting for! In SELL, SELL, SELL!, David D'Orazi pulls back the curtain on what it really takes to thrive in s……続きを見る

Wie entstand ein Ort, an dem Reitkunst, Artistik und Maskenspiel zu einer eigenen Form der Unterhaltung verschmolzen? Und weshalb prägt der Zirkus bis heute nicht nur die Manege, sondern auch unsere……続きを見る

En un mundo donde la tecnología y la eficiencia definen el éxito, comprender la travesía del cliente es esencial para construir organizaciones sostenibles y centradas en el consumidor. Este libro of……続きを見る

Você já imaginou transformar cada clique em um cliente real? Com o Facebook Ads, isso é totalmente possível ー e este livro vai te mostrar exatamente como fazer isso acontecer**.** 〓 "Domine o Face……続きを見る

A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teór……続きを見る

Deliver service they’ll never forgetーand build a brand they’ll never leave. In The Unforgettable Advantage: How to Deliver Service They Remember, businesses in both B2B and B2C sectors will discove……続きを見る

The Symphony of Sales takes you on a transformative journey to redefine the art of selling. Learn how to shift your mindset to achieve maximum sales while ensuring ultimate customer satisfaction by ……続きを見る

Assim como Sigmund Freud abriu as portas do inconsciente no início do século XX, Melanie Klein expandiu o olhar para a infância, Donald Winnicott iluminou a importância do ambiente e do objeto trans……続きを見る

Aumentar sua pontuação de crédito é um objetivo importante, pois uma boa pontuação de crédito pode facilitar o acesso a empréstimos, cartões de crédito com melhores condições e condições, taxas de j……続きを見る

Você sente que pode vender mais? Tem desafios que parecem impossíveis de alcançar? Meu novo livro Vem! Vem! Ser o melhor vendedor do mundo , foi escrito pensando exatamente em você! Dentro dessas pá……続きを見る

Forget everything you think you know about call centers. Erase the image of monotonous rows of cubicles and headsets tethered to desks. The world has changed, and the contact center has evolved righ……続きを見る

Vender bem vai muito além de apresentar produtos ou serviços: trata-se de criar conexões reais e duradouras, momentos únicos e estratégias bem planejadas a fim de compreender o cliente de maneira pr……続きを見る

CX Certification: Metrics, Measurement and ROI" is a comprehensive guide designed for anyone passionate about Customer Experience (CX), especially those pursuing a CX certification. The book delves ……続きを見る

If you ask the right questions, then you’ll get the sale every time. As a salesperson, your product knowledge is extensive but that's not enough. If you fail to ask the right questions - the ones th……続きを見る