Production & Operations Management 9

Improvements in information and communication technologies (ICTs) have brought about a sea change in the ways in which most people in the industrialized world work. In many organizations the ability……続きを見る

Technological advances allow libraries to more readily serve patrons’ needs. But how can a librarian effectively communicate what services libraries offer? Marketing and Promoting Electronic Resourc……続きを見る

IT Performance Management addresses the way organizations should balance the demand and the supply of information technology, optimizing the cost and maximizing the business value of IT. In this boo……続きを見る

This new case study focuses on the macro risks associated with relying on global supply chains. It addresses large events including floods, earthquakes, hurricanes, fires, and tornadoes; manmade dis……続きを見る

Building Routes to Customers explains the powerful “Routes-to-Market” approach for driving profitable growth. World-class organizations including IBM, Microsoft, HP, Cisco, Hitachi, Adobe and Plantr……続きを見る

Every ten years ICAO holds a worldwide air transport conference. The most recent such event - the 6th Worldwide Air Transport Conference (ATConf/6) - was held in Montreal from 18 to 22 March 2013. T……続きを見る

With the advent of electronic commerce, and the increasing sophistication of the information systems used in business organizations, control and security have become key management issues. Responsib……続きを見る

World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overca……続きを見る

Patti Anklam provides a guide for leaders and participants to work within and lead purposeful social networks “in the world.” Awareness of “networks” and “networked organizations” has reached the ma……続きを見る

This case study focuses on Starbucks' challenges in integrating Fair Trade coffee into its global supply chain, empowering family farmers and workers to escape poverty. With its large market presenc……続きを見る

This new case study examines how leading engineering firm Chennai Engineering Ltd. is seeking to drive value by transitioning to cloud-based IT services internally and across its supplier network. I……続きを見る

Research on the international transfer of technology in economics and management literature has primarily focused on the role of countries and that of companies, in particular multinational enterpri……続きを見る

This new case study examines the remarkable vertically integrated supply chain built by Perdue Farms, which supplies 2.7 billion pounds of poultry annually to customers in more than 40 countries. It……続きを見る

STREAMLINE OPERATIONS AND DELIVER MORE VALUE THAN EVER WITH A STRONG SUPPLY CHAIN STRATEGY "Dittmann’s thoughtful approach and real-world examples make this book is an excellent resource for anyone ……続きを見る

All managers have a responsibility for the successful operation of their business. Managing an Effective Operation shows how you can effectively: * set departmental objectives within the context of ……続きを見る

Accelerating global change is generating a volatile, shifting and potent array of risks and threats for business and corporate management. If business is to survive and recover, the authors argue th……続きを見る

As a discipline, Informatics has developed over the years from its initial focus on data processing and software development, towards a more recent emphasis on people’s use of technology and its imp……続きを見る

Intranets and Extranets are the fastest growing use of internet technology and are being adopted by a large number of organizations. `Web-Weaving' is a book for managers which illustrates the benefi……続きを見る

Quality care of patients requires evaluating large amounts of data at the right time and place and in the correct context. With the advent of electronic health records, data warehouses now provide i……続きを見る

Direct Store Delivery (DSD) is a key method of selling and distributing products for a variety of industries. In the consumer products industry, DSD is one of the strategic key growth areas, as the ……続きを見る

As a collection of ideas and methodologies, systems thinking has made an impact in organizations and in particular in the information systems field. However, this main emphasis on organizations limi……続きを見る

Return on Investment (ROI) remains one of the most challenging and intriguing issues facing human resource development and performance improvement professionals. Drawing on their expertise in develo……続きを見る

Developing hand in hand with e-Business in its use of information and communication technologies (ICTs), e-Government emerged in the 1990s with the promise of a more accessible, efficient and transp……続きを見る

This text is designed to help managers who have to deal with a complex environment, and who are often presented with "ready-made" solutions as to how to best organize their firm, to best use informa……続きを見る

Your 60 Minute Lean Business – Volume 1 is a collection of the first four books in the series. This volume, titled the foundations contains the complete individual books titled: 5S Implementation ……続きを見る

The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations is the first book to teach storytelling as a powerful and formal discipline for organizational change and knowledge ma……続きを見る

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and t……続きを見る

President Bush's number-one management initiative for the federal government is the Strategic Management of Human Capital. According to Knowledgeworkers.com, human capital is the accumulated value o……続きを見る

Construction projects involve a complex set of relationships, between parties with different professional backgrounds trying to achieve a very complex goal. Under these difficult circumstances, the ……続きを見る

ISO 14001 Environmental Systems Handbook Second Edition outlines the scope and purpose of the standard, making it accessible to all. The author begins by explaining the concepts of the standard, whi……続きを見る