M.B - Business Etiquette 1

If you have ever though about starting your own business and experiencing the rewards and security that comes along with owning a business, then this is the book for you!"How to Start Your Own Busin……続きを見る

There is much more to being a good manager than hiring and managing employees. Managers are often pulled in many directions at the same time and their ability to handle everything properly and effic……続きを見る

Considering behavioral norms in their cultural contexts, this book arrives at a fully operational international leadership theory – and makes it accessible to academic and professional readers alike……続きを見る

Today listening skills are more important than ever before. With the increased cost or products and service, mistakes or misunderstanding can waste a lot of time and resources. In the business world……続きを見る

The telephone can be your greatest friend or your worst enemy. It all depends on how you use it! You would be surprised at the number of times the telephone either makes or breaks the customer relat……続きを見る

Frontline Personnel are the people who interact with our customers each and every day. They are our first line of contact and very often how they interact will be the difference between satisfying a……続きを見る

Customer Service Skills are among the most sought after skills in the world today. Known to make people more productive and businesses more successful, people with these skills are often more secure……続きを見る

Repairing the equipment is just part of the job for a good technician. You must also "repair" the relationship with the customer. Customer Service Training for Service Technicians provides you with ……続きを見る

Edward William Bok's 'The Young Man in Business' is a groundbreaking work that serves as a comprehensive guide for young professionals entering the business world. Written in a straightforward and p……続きを見る

"El gran objetivo del aprendizaje no es el conocimiento sino la práctica" (HERBERT SPENCER). El objetivo del libro "Media Training" de Daniel Colombo es encarar un desafío centrado en la ACCIÓN. En ……続きを見る

Hephzi Pemberton's first nonfiction, business book The Diversity Playbook provides an empowering and uplifting experience. It contains proven expertise, factual examples and practical tools to trans……続きを見る

Ushering is a pivotal skill to learn that can be used for numerous events in this present age. Concerts, Weddings, Birthdays, Churches, and Theatre Shows all have Ushers. From identifying your role ……続きを見る

Ensuring Civility Online: Professional Etiquette in the Virtual Workplace provides a practical approach with clear guidelines for managing behavior in a virtual environment. In a world of increasing……続きを見る

The Career Interview Blueprint: A Comprehensive Guide to Ace Any Interview Are you looking for a job or a promotion in your career? Do you want to impress any interviewer with your skills, knowledge……続きを見る

Owning a franchise can be a great way to start your own business. You are given a proven business model, established and recognized products and the help and support you need to get started. But fra……続きを見る

Have you been looking for a job or trying to switch jobs for the last six months or more? Are you tired of filling out hundreds of job applications with no response? Are you starting to feel like yo……続きを見る

What do you do when problems occur? How do you respond to difficult or negative situations? The way we respond to problems or negative situations can mean the difference between losing a valuable cu……続きを見る

Conflict is a part of life and it often plays a major role in business as well. No matter how hard you might try, you will never eliminate all conflict. But conflict in itself is not always bad. In ……続きを見る

This book, "Power of Habit: Building One Good Habit at a Time for Ultimate Success," is about taking your life to the next level of success, but not through motivation or inspiration. We do not have……続きを見る

Chinesen sind anders. Deutsche auch. So mancher China-Reisende ist schon – trotz bester Absichten – ins Fettnäpfchen getappt, selbst Geschäftsleute mit langjähriger China-Erfahrung. Die Drachenhaus-……続きを見る

Learn how to earn a lot of money online without leaving your home, in this book we teach you how to achieve financial freedom by step. 続きを見る

This is a great book to help small to medium business owners, and managers and supervisors help to increase customer service, sales and hopefully even increase profits for any company. I was in reta……続きを見る

Knowing how to conduct yourself when traveling abroad for business, academic, government, or non-profit purposes is vital to success. However, finding concise, accurate, and up-to-date information o……続きを見る