The authors attempt to bring current issues in services management and different approaches in the field of social sciences together. This book deals with topics such as emotional interactions in th……続きを見る
Tourism is one of the most sensitive industries across risks and crises based on economic,
social, and political developments. In recent years, the challenges such as
terrorism, epidemics, and econo……続きを見る
As a service-oriented industry and with its distinctive characteristics, tourism is based on experiences. It is necessary to provide the highest level of service and to keep the quality of interacti……続きを見る
Tired of reading leadership literature with grandiose promises and complex models? Disillusioned by all the hype? Ready to glean inspiration for your leadership from the many examples all around us,……続きを見る
The only way to lead breakthrough change is by overcoming the human foibles and biases--incrementalism, habits and routines, discomfort with ambiguity, politics and fear--that hold people back. This……続きを見る
著者：So-Young Kang
出版社： Awaken Group, Pte Ltd
発売日： 2013年03月27日
Starting a New Conversation about Global Leadership and Innovation.
Every leader is on a unique journey. Every person has their own story. Too often, people look at leaders and focus on their accomp……続きを見る
