Customer Service 11

In the age of the Internet, how do you keep your customers coming back--again and again--when your competitors are always just one click away? How do you turn casual, anonymous surfers into profitab……続きを見る

Drawing on his experience as a leader in some of the nation's largest corporations, Baum issues a convincing call for honest, ethical, "transparent" dealing throughout the business world. Baum outli……続きを見る

Generation Agelessーan authoritative and eye-opening look at the past, present, and future of Baby Boomers Think Baby Boomers are all alike? Think again. This dynamic generation is nearing the tra……続きを見る

How dynamic businesses of every size can unleash innovation by inviting customers to co–design what they do and make. Reading line: The 8 Roles Customers Play in Trend–Setting Companies The refrain ……続きを見る

“Gary Vaynerchuk has seen the future of marketing. The Thank You Economy shows how it's built on both the time-honored techniques of listening to and appreciating customers and newer services like T……続きを見る

¡¡¡CON LISTENING (AUDIOS DE COMPRENSIÓN Y EXPRESIÓN)!!! Este Manual es el más adecuado para impartir el MF1002 "Inglés profesional para actividades comerciales" de los Certificados de Profesionalida……続きを見る

A modern-day Detroit success story that fuels the entrepreneurial fire Irrational Persistence tells the story of Garden Fresh Gourmet, and how two entrepreneurs turned a million-dollar debt to a 100……続きを見る

Este Manual es el más adecuado para impartir la UF0082 "Información y atención al visitante" de los Certificados de Profesionalidad, y cumple fielmente con los conteni……続きを見る

¡¡¡CON LISTENING (AUDIOS DE COMPRENSIÓN Y EXPRESIÓN)!!! Este Manual es el más adecuado para impartir el MF1006 "Inglés profesional para transporte y logística internacional" de los Certificados de P……続きを見る

Este Manual es el más adecuado para impartir la UF0349 "Atención al cliente en el proceso comercial" de los Certificados de Profesionalidad, y cumple fielmente con los contenidos del Real Decreto. P……続きを見る

A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a prec……続きを見る

Marketing Through Turbulent Times offers a range of tools, principles and approaches for decision makers who want to lead their organization toward a robust future by ensuring that their marketing s……続きを見る

Start With the Future and Work Back: A Heritage Management Manifesto is a lively, often amusing, but seriously perceptive take on the business of history and the history of business. The book explor……続きを見る

One certainly does NOT learn everything in Beauty School. It took me years to fully master the art of doing nails. Now you can learn from my mistakes by staying ahead of the vast competition with fa……続きを見る

Un guide pratique et accessible pour tout savoir sur Amazon et son fondateur Jeff Bezos ! Au départ simple librairie en ligne, Amazon est devenu en moins de deux décennies le leader mondial du comme……続きを見る

Put relationship-centered communication at the forefront of care Today, physicians face a hypercompetitive marketplace in which they must meet unique and complex patient needs as efficiently as poss……続きを見る

In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do for services, and how this connects to existing fields of knowledge and practice. Designers previ……続きを見る

Most companies still operate as if they control their customers. But, in today’s market, it’s really the other way around. Customer CEO confronts the new market reality that customers choose which c……続きを見る

There are many experiences and people that have contributed to the publishing of this timely manuscript. My own fickle attitude about good customer service has consumed my focus, whether I’m shoppin……続きを見る

“When the normal cycles of business and life, challenges the effectiveness and profitability of an individual, company or organization, real-time solutions, bottom-line results, and models for "best……続きを見る

Conozca las necesidades humanas para triunfar Este libro es una guía práctica y accesible para entender y aplicar la pirámide de Maslow, que le aportará la información esencial y le permitirá ganar ……続きを見る

The tenets of excellent customer service are central to any organization that creates or delivers products or services In fact, excellent customer service is a bigger differentiator today than it wa……続きを見る

For the first time in book form, “B2B Customer Insight: The Proven Path to Growth,” will reveal how customer insight surveys tailored to B2B relationships generate significant strategic data; data t……続きを見る

Summary of The Innovator’s Dilemma by Clayton M. Christensen | Includes & Analysis Preview: The Innovator’s Dilemma contemplates the difficulties of maintaining a firm’s position when faced with inn……続きを見る

What Computers Can’t Replace: The Secret to Success in Our Digitized World Despite huge technology investments, customer satisfaction is going down, not up. Customer experience and digital marketing……続きを見る

Has a commercial ever brought you to tears? Has a movie ever inspired you so much you change your way of life? Has the series finale of a television show ever broken your heart? Has a video game eve……続きを見る

Contributing pioneering new research, this innovative book proposes new ways and directions in which to extend the influential ‘business networks perspective’ approach to doing business. While previ……続きを見る

The design of digital solutions has become a pressing concern for practitioners faced with a plethora of technology impacting their business. From cloud computing to social networks, mobile computin……続きを見る

The Vulnerability of Corporate Reputation explores the role that reputation plays in the success and failures of companies. This book focuses on the traditional topic of reputation risk management, ……続きを見る

Diplomarbeit aus dem Jahr 2002 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,5, Universität Augsburg (Werbepsychologie- und Konsumforschung (Lehrstuhl)), Sprache: Deutsch, Abst……続きを見る