12 Principles of Quality Service is about a brilliantly simple way American companies can compete successfully for customers in a global market. Common sense, fair play, and the latest and shrewdest……続きを見る
Drawing of real-world issues and with supporting data from industry, this book overviews the technique and equipment available to engineers and scientists to identify the solutions of the physical e……続きを見る
Il Project Management, al giorno d'oggi, è sempre più utilizzato in molte realtà, nell'organizzazione di eventi, nella progettazione di siti web, nella realizzazione di opere e in tutti gli ambiti n……続きを見る
This book defines, develops, and examines the foundations of the APQP (Advanced Product Quality Planning) methodology. It explains in detail the five phases, and it relates its significance to natio……続きを見る
This book presents the mechanics of implementing visuality on the value-add level known as Work That Makes Sense (WTMS). The step-by-step WTMS process described in this book teaches operators a prov……続きを見る
The Reliability Excellence Workbook covers reliability (and other 4-letter words) in the context of creating a master strategy of continuous improvement. Think of it as a truly interactive workbook……続きを見る
We proudly present this collection of classic self-help works on how to attract success and money in your life. CONTENTS: 1. Napoleon Hill - Think and Grow Rich 2. Benjamin Franklin - The Way to Wea……続きを見る
Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and backgrou……続きを見る
Many organizations have trouble writing and organizing test cases in a way that is manageable for an extended amount of time. This document provides fundamentals, a template, and a sample to get you……続きを見る
Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achiev……続きを見る
A quality product or service is the successful and profitable outcome of organising resources, as judged by the final customer. Every business unit needs processes in order to do this effectively; a……続きを見る
Supervision is a leveraged activity. When we develop the supervisor's skills, we enhance the productivity of the whole workgroup.
This book provides valuable skill training for supervisors, team lea……続きを見る
Author D. H. Stamatis has updated his comprehensive reference book on failure mode and effect analysis (FMEA). This is one of the most comprehensive guides to FMEA and is excellent for professional……続きを見る
A manager’s instinct is to strive to control everything. That’s not just ineffective, it’s a practical impossibility. So, where should managers commit finite resources to achieve their enterprise’s ……続きを見る
Uniquely organized, Asset Management Insights follows the life cycle of industrial assets and infrastructures. Indeed, one of the fundamental points of the definition of asset management is its mana……続きを見る
