Who Speaks for the Customer? uniquely focuses on raising the customer’s voice to the strategic level by linking the customer experience to business economics. It also illustrates how businesses can ……続きを見る
著者：Bruno F. Galli
出版社： Lastaria Edizioni
発売日： 2023年09月29日
Bruno, attraverso la condivisione di esperienze di campo da Executive Coach, ci dimostra come la cultura e il potere del feedback rendano le organizzazioni (famiglie, aziende, gruppi sportivi) a mis……続きを見る
The Customer support team is the face of a business. Its members are the first customers encounter. If the customer experience with customer support is good, the company is good, and it grows. There……続きを見る
