The IT Service Management process known as Problem Management is more than simply restoring services and applying permanent fixes to incidents; it is about providing a stable and available infrastru……続きを見る
著者：Jeff Shore
出版社： McGraw Hill LLC
発売日： 2020年07月14日
Award-winning sales coach Jeff Shore shows sales professionals how to apply buyer psychology to personalize follow-ups, serve customersーand seal the deal faster.
What does a sales professional do w……続きを見る
Tips on making your call center a genuine profit center
In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this……続きを見る
