Joe - Customer Service 1

In the fast-paced world of cloud technology, customer obsession is your secret weapon. In A Guide to Cloud Success, Joe Vandermark, a 20-year veteran of the cloud industry, shares the strategies tha……続きを見る

Service design is the activity of utilizing resources and people to build and sustain services that not only meet customers' needs, but also add that little bit of magic or true competitive advantag……続きを見る

From the “godfather of content marketing”ーthis completely revised and expanded edition brings marketers fully up to date on the newest content marketing methods and tools, including Web3 When Epic ……続きを見る

Revive the Heart of Business: Cherished Lessons from the Aisles of Tradition Step through the quaint bell-clad door of memory lane and into the bustling aisles of a time-honored corner grocery store……続きを見る

With one in five Facebook videos posted being live videos, it’s essential that businesses and brands understand how to use this technology and create content for live broadcasts. Just as social medi……続きを見る

Customer satisfaction is the underpinning factor in customer experience. Customers should feel good in doing business with the product or company. Their buying decision is an emotional game. While t……続きを見る

Magnetic: The Art of Attracting Business is a look at how consistently successful businesses are able to attract a steady and ever-increasing flow of customers. This innovative text examines a range……続きを見る

Author Joe Tawfik presents an assured collection of valuable insights in Experience My Brand that are based on his 25-plus years in senior management. His expertise as CEO of business services compa……続きを見る

Rethink, rebuild, and re-energize your relationship with every customer for ultimate success in today’s Metail economy Armed with computers, tablets, smartphones, and social media, today’s consumers……続きを見る

From the former Head of Brand Strategy at Reddit comes a proven and thought-provoking approach to the digital economy and how brands can create authentic engagement that is rooted in the fundamental……続きを見る

Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman's theory of building ……続きを見る