Joe - Total Quality Management 1

While the Baldrige Criteria for Performance Excellence are one of the most widely known assessment frameworks in the world, interest in the Criteria has ebbed and flowed over the years. In part this……続きを見る

This book is a fictionalized account of one teacher’s effort in applying process improvement principles to her teaching practices. Lisa’s story is based on actual practice, and resulted in an innova……続きを見る

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands a……続きを見る

Supervision is a leveraged activity. When we develop the supervisor's skills, we enhance the productivity of the whole workgroup. This book provides valuable skill training for supervisors, team lea……続きを見る

The author Maria Joelle is an economist and holds a PhD in business management, specializing in the Spirituality at Work, at the Faculty of Economics of the University of Coimbra, Portugal. Author o……続きを見る