A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teór……続きを見る
The field of social research is characterized by its broad scope and interdisciplinary nature, encompassing the examination of human behaviour, societies, and various facets of social existence; how……続きを見る
This book explores the roles that control, abuse, bullying and family violence can play within the tourism system. While it is generally understood that such behaviours are significant issues in soc……続きを見る
Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work.
Most people are wrong.
Find out what really goes on in the world of hospitality with th……続きを見る
Human Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested r……続きを見る
En este libro se presenta el tomo VII: Turismo gastronómico: experiencias y análisis. Esta publicación incluye estudios sobre potencialidades, rutas y proyectos, experiencias de recuperación de alim……続きを見る
La finalidad de este libro es proporcionar una herramienta para el análisis de los destinos que permita entender la integralidad del fenómeno del turismo. En el libro se exponen algunos modelos elab……続きを見る
Tourist Behaviour: International Perspectives provides a collection of all consumer-related topics from both theoretical and practical approaches to building and examining the theory of how consumer……続きを見る
This book explores the paradox of the hospitality industry: customers demand not only personal and innovative tourism products and services, but also cost-effective ones. Enterprises have the option……続きを見る
