This book is intended to help people newly involved in the development of workplace safety and health programs to understand principles and concepts that can help them roll out what is often referre……続きを見る
In this essential guide for event professionals and aspiring event professionals, Dr. Nathaline G. Swen-Poquie combines industry insight with practical instruction to introduce promotion of health a……続きを見る
Systems Engineering is gaining importance in the high-tech industry with systems like digital single-lens reflex cameras, medical imaging scanners, and industrial production systems. Such systems re……続きを見る
ISO 9001 offers an orderly, disciplined approach to managing a healthcare organization. When applied conscientiously, an ISO management system will provide a framework for improvement efforts and th……続きを見る
This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected he……続きを見る
Healthcare providers deal with quality concepts and tools on a regular basis, but the idea of a quality system or quality management system (QMS) is not a familiar term. Most are familiar with contr……続きを見る
Process Improvement Simplified is written for leaders and managers of organizations or enterprises who: Are struggling with their organization’s success Are not satisfied with the current state Are ……続きを見る
Quality costs help to show the importance of quality-related activities to management; they demonstrate the cost of non-quality to an organization; they track the causes and effects of the problem, ……続きを見る
Customer Relationship Management is the first book to explore the benefits to the firm of a globally integrated approach to the management philosophy of Customer Relationship Management (CRM). The b……続きを見る
Quality healthcare is a cornerstone of any healthy society. In the U.S., we have access to sophisticated medical technology, world renowned physicians, highly trained nurses and hospital personnel, ……続きを見る
Improving Changeover Performance is essential reading for managers, engineers and improvement practitioners working in manufacturing industries. It will also prove invaluable to original equipment m……続きを見る
Traceable calibration of test and measurement equipment is a requirement of the ISO 9000 series of standards. Basic Metrology for ISO 9000 Certification provides essential information for the growin……続きを見る
