The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have ……続きを見る
From force field analysis to `zero defects′, from `brainstorming′ to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for imp……続きを見る
El segundo tomo de la colección Economía social y solidaria en la educación superior: un espacio para la innovación aborda temas relacionados con los modelos y enfoques pedagógicos. Aquí se da relev……続きを見る
著者:Gopal K. Kanji
出版社: Taylor & Francis
発売日: 2012年10月12日
Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently……続きを見る