Effective Communication is the art of conveying one’s thoughts, ideas or feelings to another or others in a clear, cogent, concise manner, so that there is no confusion in comprehension. In other wo……続きを見る
In every industry, and any company, customer loyalty marketing is an important pillar of corporate strategy. This second edition of Customer Loyalty Programmes and Clubs, explains how the key to eff……続きを見る
Thank you for your interest in this book. The "Easy Guide" series, is a series of books designed to help you get the foundation about a subject matter. Time is one of our most precious resources and……続きを見る
**New from bestselling author Joseph Michelli!
How Airbnb has disrupted the hospitality industry for unparalleled successーcritical lessons that apply to any 21st Century business**
No one understan……続きを見る
Using a sophisticated approach that unifies the three key areas of supply chain strategies, sales and operations planning (SOP), and lean manufacturing, The Market-Driven Supply Chain is the only bo……続きを見る
There is a way to promote your business without being forced into stressful sales formulas. You can increase sales and still be authentic to who you are. If you are tired of "selling yourself," if y……続きを見る
Despite businesses often being based on creating desirable experiences, products and services for consumers, many fail to consider the end user in their planning and development processes. This book……続きを見る
Customer MagicーThe Macquarie Way shines a light on how an Australian technology company grew from a challenger telecom brand in the 1990s into a dynamic billion-dollar company. In a market notoriou……続きを見る
TWO E-BOOKS IN ONE
The Starbucks Experience
The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's “most……続きを見る
THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER!
“Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best lea……続きを見る
"A powerful and inspiring look 'inside the tent' of Mercedes-Benz that will help you learn how large companies make big changes in short timespans."
--Guy Kawasaki, Chief Evangelist of Canva and aut……続きを見る
Many businesses are based on creating desirable experiences, products and services for users. However in spite of this, companies often fail to consider the end user - the customer - in their planni……続きを見る
O nome sozinho evoca imagens de luxo, segurança, inovação, qualidade e desempenho. Mas no mercado de hoje você precisa mais do que um produto de classe mundial para superar a concorrência – exatamen……続きを見る
